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Operational Resilience Coordinator

2 months ago

Manchester, United Kingdom Vermelo RPO Full time
About the Role

Vermelo RPO is seeking a highly organized and proactive Operational Resilience Administrator to join our team. As a key member of our Operational Resilience Team, you will play a crucial role in supporting the team with governance reporting, compiling management information, data entry of important business service mapping, and assisting with scenario testing.

Key Responsibilities
  • Technical Administration: Ensure the operation resilience tool remains up and running, provide access to colleagues, and engage with the tooling provider to optimize system performance.
  • Governance Reporting: Assist in the preparation and submission of regular governance reports to senior management and regulatory bodies, ensuring accuracy and appropriateness.
  • Management Information Compilation: Collect, analyze, and compile management information to support decision-making processes within the team.
  • Service Mapping Data Entry: Perform data entry tasks related to mapping important business services, ensuring accurate and timely input of critical information.
  • Scenario Testing Administrative Support: Provide administrative support for scenario testing activities, including scheduling, coordinating logistics, and documenting outcomes.
  • Minutes and Action Tracking: Take detailed minutes during committee meetings, track action items, and ensure compilation by relevant stakeholders.
  • Resilience Tooling Platform Maintenance: Assist in maintaining and updating the resilience tooling platform, supporting analysts and making sure their data is up-to-date and accurate.
  • Documentation and Record-Keeping: Maintain accurate records and documentation relating to operational resilience activities, ensuring compliance with regulatory requirements.
  • Stakeholder Coordination: Work with the Head of Operational Resilience and Operational Resilience Manager to facilitate the smooth operation of resilience activities.
Requirements
  • Technical knowledge related to maintaining and optimizing software tooling (desirable)
  • Proven administrative experience
  • Fully competent in Microsoft applications (essential)
  • Experience using Power BIA (desirable)
  • Empathetic with a high degree of emotional intelligence
  • Excellent communication skills in both verbal and written formats with both internal and external stakeholders