Customer Service Representative

3 days ago


Kettering, Northamptonshire, United Kingdom TH Recruitment Full time
Job Overview

At TH Recruitment, we're seeking a highly skilled Customer Service Advisor to join our dynamic team. As a key player in our customer service department, you'll be responsible for delivering exceptional service to our clients.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries via phone, email, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Stay up-to-date with industry trends and best practices to continuously improve service quality.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using customer service software and tools.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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