Administrative Support Specialist

1 week ago


Sleaford, Lincolnshire, United Kingdom Gi Group Full time

Job Title: Administrator

Location: Office based in a dynamic and growing organization

Hourly Pay Rate: £11.44

Hours: 37.5 per week, Monday to Friday

Length of the contract: 20 weeks

Gi Group is seeking to appoint an experienced Administrator to our Public Sector client. The Administrator will deliver an effective and competent level of administration, promoting good customer service and effective working relationships.

Duties of the Administrator:

  • Act as a point of contact for the department: dealing with routine and specialist enquiries in a pleasant and helpful manner, and communicating relevant information to stakeholders.
  • Inputting and maintaining data: on data systems, together with the associated correspondence.
  • Monitoring data input: and printing reports from computerised systems, as required.
  • Arrange and schedule assessments: and reviews, including contacting individuals, family members, representatives, and other relevant professionals.
  • Collation and preparation: of relevant documentation in support of service delivery.
  • Support administrative function: in the setting up of care packages.
  • Responsible for organising meetings: for the department, minute taking, calendar management, and planning any administrative work, as required.
  • Dealing with invoice queries: in an efficient and timely manner.
  • Answering telephone calls: taking messages, and passing on accurately to the relevant department or person.
  • Deal with all outgoing and incoming mail:
  • Resolving complaints: and escalating where required.
  • Word processing and processing documents: e.g. scanning and photocopying.

Role Criteria:

  • 2 A-Levels or NVQ Level 3: (or equivalent).
  • Experience of working in a healthcare environment: is desirable.
  • Experience dealing with customers or service users:.
  • Experience working in a busy, administrative environment:.
  • Experience working with computerised data systems:.
  • Excellent working knowledge: of Microsoft Office packages.
  • High level of keyboard skills:.
  • Highly proficient writing and numeracy skills:.
  • Clear communicator: with excellent data entry and telephone skills.

Hiring Contact: Tiegan Clark

Agency: Gi Group



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