Administrative Support Specialist

2 weeks ago

Cheltenham, Gloucestershire, United Kingdom Acorn by Synergie Full time
Job Description

Acorn by Synergie is seeking a highly organized and detail-oriented Administrative Support Coordinator to join our team. As a key member of our cross-functional team, you will play a vital role in providing exceptional customer service, supporting procurement and marketing initiatives, and ensuring the smooth operation of our business.

Key Responsibilities:
  • Customer Service: Serve as the primary point of contact for customers globally, processing orders, and providing accurate information on stock availability and dispatch dates.
  • Order Management: Allocate stock to orders, raise manufacturing orders to meet demand, and ensure timely dispatch of orders.
  • Internal Collaboration: Liaise with internal departments to ensure seamless communication and coordination.
  • Administrative Support: Provide administrative support to the commercial sales team, including invoicing, report compilation, and compliance data.
  • Procurement Support: Assist the procurement manager with daily activities, including ERP planning and purchasing orders.
  • Marketing Support: Serve as a liaison between the business and external marketing company.
  • Documentation: Ensure accurate and up-to-date company documentation.
Requirements:
  • Experience: Proven experience in a customer service environment.
  • Organizational Skills: Highly organized with great attention to detail.
  • Communication Skills: Excellent written and verbal communication skills.
  • Technical Skills: Fully competent in Microsoft Office.
  • Time Management: Ability to prioritize and manage time effectively.
  • Teamwork: Team player with problem-solving skills.
  • Attendance: Punctual and conscientious.
Benefits:
  • Healthcare Insurance: Available after 1 year of service.
  • Company Pension: Provided.
  • Free Car Parking: Available.

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