People Operations Officer

4 weeks ago

Belfast, United Kingdom Harland & Wolff Full time
Job Overview

The HR Officer is tasked with delivering a comprehensive, high-quality HR service while acting as a business partner across various operations. This role involves supporting the HR Business Partner and ensuring the effective execution of all HR functions, including employee relations, performance management, recruitment, and selection. The HR Officer will collaborate with key stakeholders to provide exceptional service to both managers and employees consistently.

Key Responsibilities
  • Assist in the implementation of the HR strategy.
  • Ensure HR support aligns with business goals.
  • Plan and execute HR projects under the guidance of the HR Business Partner.
  • Identify succession planning needs to adapt to evolving requirements and implement necessary actions.
  • Draft, implement, and monitor HR policies and procedures in accordance with legislation and organizational needs.
  • Collaborate with supervisors and managers to offer support and coaching on people-related processes.
  • Design and execute effective onboarding plans, including induction programs and 6-month performance indicators.
  • Oversee the onboarding, induction, and training of new HR staff.
  • Utilize and maintain HR software systems to ensure timely and accurate reporting and management of employee data, facilitating informed decision-making.
  • Actively engage with the HR Information System to enhance HR efficiency and reporting capabilities.
  • Maintain overall responsibility for HR data management and general HR administration.
  • Coordinate and assist in audits of all HR systems to ensure data accuracy and address any concerns that arise.
  • Prepare regular and ad-hoc management information reports to support continuous improvement and performance review.
  • Respond to daily inquiries from employees promptly.
  • Provide professional advice and support on all employee relations matters, including discipline, grievance, and attendance management, in line with policies and legislation.
  • Manage investigations and disciplinary matters related to attendance and conduct.
  • Support the management of employee relations cases concerning sickness absence, providing recommendations and liaising with occupational health.
  • Assist in monitoring all sickness absence, including long-term cases, offering advice and recommendations to managers.
  • Support the HR Business Partner in monitoring employee resources to identify and plan for resource needs.
  • Assist line managers in revising job descriptions as necessary.
  • Provide guidance on interview and assessment processes to ensure compliance with policies and best practices.
  • Participate in interview and assessment processes as a panel member, chairing interviews when appropriate.
Qualifications

Essential:

  • Bachelor's degree in Human Resource Management or a related field.
  • Experience as an HR generalist or in business partnering within a dynamic environment.

Or:

  • CIPD Qualification Level 5 or higher (or equivalent).

Additionally:

  • Experience managing employee relations cases, including disciplinary and grievance issues.
  • Current knowledge of employment law in Northern Ireland, England, and Scotland.
  • Strong interpersonal and communication skills with a keen attention to detail.
Key Interpersonal Skills
  • Meticulous attention to detail.
  • Adept at working with established processes and procedures.
  • Ability to manage multiple projects effectively.
Additional Information
  • Competitive salary package.
  • Company pension scheme.
  • Paid vacation days.
  • Life insurance coverage.

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