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Sales Representative

2 months ago


Dartmouth, Devon, United Kingdom Guillevin International Full time
Job Description

Guillevin International is seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative - Industrial Automation, you will be responsible for promoting and selling Industrial Automation products, solutions, and services to OEM accounts in the surrounding area.

Main Responsibilities:
  • Develop and maintain relationships with existing and new customers to identify sales opportunities and provide technical support.
  • Utilize knowledge of customers' global strategies to drive company success by coaching and mentoring others.
  • Determine the viability and profitability of potential opportunities and identify cross-sale opportunities between segments, markets, brands, or products.
  • Provide technical support for specific projects to resolve issues and understand the total Automation offer Guillevin has with its Manufacturing suppliers.
  • Convert and create customer requests into orders and consistently work towards closing the sale.
  • Ability to cross-reference competitive products and address business needs of all functional stakeholders to ensure that the solution sale can be closed.
  • Leverage existing customer relationships to identify new value chain opportunities for the company that benefit the customer's bottom line.
  • Leverage third-party offers to complete the solution and build a relationship in which the sales person is viewed as a trusted specialist by the customer at the operations level.
  • Analyze and manage relationships at the customer to advance sales pursuits and win business.
  • Receive valuable information, insight, and coaching from a customer contact on sales pursuits and competition in the account.
  • Speak the right process language in line with the operations level interest and provide coaching/training to others on product knowledge and application.
  • Demonstrate full knowledge of multiple product lines and recommend new or updated product offerings to integrate customer preference or gain competitive advantage.
  • Answer calls promptly and professionally, listen attentively to customers, understand and fulfill their needs, and respond to customer inquiries in a timely manner.
  • Negotiate special prices and conditions with customers and/or vendors as per criteria established by the Manager and take necessary action to resolve customer service issues in a timely manner.
  • Proactively suggest associated and/or alternate products as needed and promote focus product items to generate incremental sales.
  • Inform the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc. and maintain technical knowledge up-to-date on various product lines and broaden system knowledge.
Requirements:
  • Fundamental level automation knowledge and electrical and industrial control skills are an asset.
  • Good presentation skills to present functional and technical specifications and manage commercial and financial aspects of customers.
  • Experience and familiarity with automation and industrial control products and combining technical knowledge with sales skills.
  • Self-motivated and able to work in a dynamic environment.
What We Offer:
  • Annual profit-sharing offered to all in addition to our competitive compensation.
  • A strong national network offering real opportunities to grow and a dynamic work environment with great career opportunities.
  • A flexible group insurance plan customizable to your needs and free health resources available 24/7.
  • A group RRSP with employer contribution and TFSA and postsecondary scholarship program for our employee's children.
  • Charging terminals available at our facilities and years of service recognition program.