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Senior Mental Health Practitioner

2 months ago

Norwich, Norfolk, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time
About the Role

We are seeking a highly skilled and compassionate Senior Crisis Care Practitioner to join our Norfolk 111 Mental Health Option Team. As a key member of our team, you will play a vital role in providing 24/7 crisis support to individuals in need.

Main Responsibilities
  • Respond to calls from service users and professionals, providing empathetic and informed support.
  • Triage and assess situations over the phone, ensuring the safety and well-being of all parties involved.
  • Develop and implement safety plans, working closely with other professionals and teams as needed.
  • Document all interactions, including referrals, notes, and recommendations for further support.
  • Liaise with other professionals and teams to ensure seamless care coordination.
  • Provide brief interventions and support over the phone, as needed.
  • Contribute to quality improvement initiatives, ensuring our services are always evolving and improving.
Person Specification

We are looking for an individual with a strong background in mental health practice, who is passionate about delivering high-quality care. Essential qualifications include a nursing degree or equivalent, with ongoing professional development towards degree level. Experience in risk assessment and management is also crucial.

What We Offer

As a member of our team, you can expect a comprehensive training and induction package, as well as ongoing support and development opportunities. We are committed to creating a positive and inclusive work environment, where you can thrive and make a real difference in the lives of our service users.