Midwife Community Telephone Response Specialist

2 weeks ago


Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time
Job Summary

We are seeking an experienced midwife to join our team as a Community Telephone Response Specialist. As a key member of our maternity care team, you will provide high-quality support to women and their families through our telephone service.

Main Responsibilities
  • Provide expert clinical advice and support to women and their families over the phone, ensuring a high-quality service is delivered.
  • Work closely with the community ward clerk to coordinate outstanding visits and ensure seamless communication.
  • Utilize IT systems to secure accurate and timely patient data, workforce, and resource information.
  • Support patients and carers during difficult situations, signposting them to other clinical areas as needed.
  • Maintain a clean and safe environment, adhering to Trust standards of cleanliness, hygiene, and infection control.
  • Promote and monitor adherence to Health and Safety and Trust policies designed to protect healthcare staff and service users.
About Us

University Hospitals Coventry and Warwickshire NHS Trust is a leading teaching Trust, renowned for its commitment to excellence in patient care. As a member of our team, you will have access to a wide range of learning and development opportunities, and be part of a passionate and talented team.

Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Knowledge

Essential

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Desirable

  • See Supporting documents


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