Midwife Community Telephone Response Specialist
2 weeks ago
We are seeking an experienced midwife to join our team as a Community Telephone Response Specialist. As a key member of our maternity care team, you will provide high-quality support to women and their families through our telephone service.
Main Responsibilities- Provide expert clinical advice and support to women and their families over the phone, ensuring a high-quality service is delivered.
- Work closely with the community ward clerk to coordinate outstanding visits and ensure seamless communication.
- Utilize IT systems to secure accurate and timely patient data, workforce, and resource information.
- Support patients and carers during difficult situations, signposting them to other clinical areas as needed.
- Maintain a clean and safe environment, adhering to Trust standards of cleanliness, hygiene, and infection control.
- Promote and monitor adherence to Health and Safety and Trust policies designed to protect healthcare staff and service users.
University Hospitals Coventry and Warwickshire NHS Trust is a leading teaching Trust, renowned for its commitment to excellence in patient care. As a member of our team, you will have access to a wide range of learning and development opportunities, and be part of a passionate and talented team.
Person SpecificationQualifications
Essential
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Desirable
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Experience
Essential
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Desirable
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Knowledge
Essential
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Desirable
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