Supported Housing and Contracts Manager

12 hours ago

Hemel Hempstead, Hertfordshire, United Kingdom HIGHTOWN HOUSING ASSOCIATION Full time
About the Role

Hightown Housing Association is seeking an experienced and passionate Supported Housing Contracts Manager to oversee our Homelessness & Young People Schemes. This exciting role will ensure that our supported housing services deliver high-quality, trauma-informed care to vulnerable individuals, many of whom face complex challenges like homelessness, mental ill-health, substance misuse, and multiple disadvantages.

Key Responsibilities
  • Overall responsibility for the contract and financial management of our homelessness & young people schemes, ensuring that services are delivered efficiently and within budget, while meeting contractual and regulatory standards.
  • Strong leadership in overseeing projects like our emergency and temporary housing, which supported 330 adults experiencing homelessness last year.
  • Key role in helping individuals transition from temporary housing into secure accommodation, with 42 people moving into their own homes from our schemes last year.
  • Stakeholder management, building and maintaining strong relationships with external partners, local authorities, and other agencies.
  • Negotiation and securing funding to support the continued growth of Hightown's services, including writing tender bids for new and existing projects.
Requirements
  • Leadership experience in psychologically informed environments, contract and financial management, and delivering impactful supported housing services.
  • Knowledge and understanding of the Making Every Adult Matter (MEAM) approach, particularly as Hightown is a key strategic & operational partner in Hertfordshire's MEAM Approach Network.
  • Compliance with Ofsted standards for young people's supported housing, ensuring that Hightown's services meet the highest standards of care and support.
What We Offer
  • Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service.
  • £55,401 for a 35 hour a week contract.
  • Two days working from home allowance & flexible working pattern.
  • Regular support from your line manager and colleagues.
  • Annual bonus based on satisfactory performance.
  • Monthly attendance bonus on top of your basic salary.
  • Ongoing professional development and support to deliver outstanding support.
  • Workplace pension scheme and life assurance of three times your annual salary.
  • Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us.
  • Blue Light Discount Card.
  • Employee assistance helpline.
  • Mileage paid for car usage.
  • Fully paid DBS.
About Hightown

Hightown is a community-driven organisation committed to providing essential support and care to those who need it most. We're proud to employ over 1,000 staff members who share our vision of creating thriving, inclusive communities.

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