Support Coordinator

1 month ago


North East, United Kingdom Humankind Full time
Job Title: Support Coordinator

Humankind is seeking a highly motivated and compassionate Support Coordinator to join our team. As a Support Coordinator, you will play a vital role in providing specialist support for LGBT+ young people and their families, focusing on their gender identity or sexual orientation.

Key Responsibilities:
  • Manage a caseload of service users, completing high-quality assessments and risk assessments, and liaising with family members, significant others, and professionals/agencies as necessary.
  • Develop comprehensive support plans to identify how individual service user needs will be met, helping each service user live a fulfilled and healthy life free from stigma and achieve sustained outcomes.
  • Review individual support plans within appropriate timescales and no later than once every three months.
  • Deliver support sessions to small groups of parents/caregivers to increase knowledge of specific LGBT+ issues relating to their child/young person.
  • Deliver sessions to professionals to raise awareness of LGBT+ issues and the service, encouraging referrals, increasing understanding, and enabling LGBT+ young people to be supported.
  • Work as part of a team providing cross-provision/service support where reasonable and attending regular team meetings.
What We Offer:
  • Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year's service)
  • Annual leave purchase scheme
  • Enhanced occupational sick pay
  • Enhanced employer contribution to your workplace pension
  • Death in service benefit
  • Free Will writing
  • Eyecare vouchers
  • Blue light card discount
  • Fantastic learning and development opportunities, including free training courses
  • Work-life balance - flexible working and family-friendly policies
  • Happy, Healthy You - our wellbeing offers for our workforce
  • Employee Assist Programme and Humankind Support Networks

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