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Ambulance Care Assistant

2 months ago


Eastleigh, Hampshire, United Kingdom South Central Ambulance Service NHS Full time
Job Overview

We are seeking a highly skilled and compassionate individual to join our team as an Ambulance Care Assistant - Band 3. As a key member of our Patient Transport Service, you will play a vital role in ensuring the safe and efficient transportation of patients to and from medical appointments.

Main Responsibilities
  • Transportation of Patients: Safely transport patients to and from medical appointments, taking into account their medical needs and any special requirements.
  • Communication and Customer Service: Provide excellent communication and customer service skills to patients, relatives, and healthcare professionals.
  • Vehicle Maintenance and Safety: Conduct daily vehicle checks to ensure the ambulance is roadworthy and report any defects to the relevant authorities.
  • Administration and Record-Keeping: Accurately complete administration tasks, including recording patient information and submitting reports as required.
  • Teamwork and Collaboration: Work effectively as part of a team to provide a high-quality service to patients and customers.
Requirements
  • Qualifications and Training: Full manual UK driving license, Community First Responder qualification, and GCSE at grade C or above (or equivalent) in Maths or English.
  • Experience and Skills: Previous customer service experience, demonstrable experience as an Ambulance Care Assistant, and ability to work effectively in a team environment.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including full training and support.
  • Opportunities for Career Development: Opportunities for career development and progression within the organization.
  • Supportive Work Environment: A supportive work environment that values teamwork and collaboration.