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Prisoner Custody Officer

2 months ago

Oxford, Oxfordshire, United Kingdom Serco Full time
About the Role

We are seeking a skilled and dedicated Custody Officer to join our team in Prisoner Escort and Custody Services. As a key member of our team, you will be responsible for providing safe and secure escorting and custody services to detainees, focusing on their physical and mental wellbeing.

Key Responsibilities
  • Accompany defendants in court rooms and cells, ensuring their safety and security at all times.
  • Search property or people as required, maintaining a high level of professionalism and discretion.
  • Ensure food and drink are available to detainees, promoting a positive and respectful environment.
  • Complete paperwork and data entry for the day, maintaining accurate and up-to-date records.
What We Offer

As a Custody Officer with Serco, you will benefit from a range of rewards and benefits, including:

  • A competitive salary and annual increment opportunities.
  • A comprehensive pension scheme, with employer contributions up to 6%.
  • Life insurance and access to a range of health and wellbeing initiatives.
  • Annual leave and Bank Holidays, with opportunities for flexible working arrangements.
  • Access to a range of discounts and exclusive deals, including Merlin Attractions and Mobile Phone discounts.
Requirements

To be successful in this role, you will need:

  • A current valid driver's license.
  • Reasonable fitness levels, with the ability to manage and control all situations.
  • Good written and verbal communication skills, with the ability to work effectively in a team environment.
Our Assessment Process

Our recruitment process includes:

  • An online assessment, sent via email upon application.
  • A briefing call to assess eligibility.
  • A competency-based virtual interview.
  • A short role-play and written exercise.

Please note that all roles are exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.