Sales Team Manager

4 weeks ago


Wednesbury, Sandwell, United Kingdom Biffa Waste Services Full time
Job Title: Sales Team Manager

At Biffa Waste Services, we are seeking an experienced Sales Team Manager to lead our Telesales Team and drive sales growth.

Key Responsibilities:
  • Develop and motivate a team of Sales Executives to achieve sales targets and deliver exceptional customer service.
  • Manage customer escalations and complex sales negotiations to ensure customer satisfaction and loyalty.
  • Work closely with the Head of Sales to develop and implement sales strategies and processes.
  • Identify and implement process improvements to increase efficiency and productivity.
  • Manage small-scale projects and provide feedback to team members.
Requirements:
  • Minimum 2 years' experience in a fast-paced sales environment.
  • Strong leadership and people skills with excellent coaching ability.
  • Track record of delivering targets and working towards KPIs.
  • Knowledge of central systems and CRM operating packages.
  • Ability to negotiate and influence at all levels.
What We Offer:
  • Competitive salary and benefits.
  • Private health care.
  • Generous pension scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Bike to work scheme.

We are committed to diversity and inclusion and welcome applications from all qualified candidates.


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