Operations Director

1 week ago

Stonehouse, Plymouth, United Kingdom Müller Full time
Job Description

Company Overview

Müller is a leading dairy company with a strong presence in the UK and Ireland. We are committed to delivering high-quality products and exceptional customer service.

Job Summary

We are seeking an experienced Operations Manager to join our team at our Severnside Depot. As an Operations Manager, you will be responsible for leading our inbound and outbound operations, ensuring seamless delivery of products to our customers.

Key Responsibilities

  • Embed Müller's excellence and deliver high performance through Performance Management System (PMS) principles and Key Performance Indicator (KPI) management
  • Collaborate with cross-functional teams and maintain industry relationships to maximize performance and identify synergies
  • Support the preparation of annual budgets following Governance principles and in line with set timescales, and monitor and investigate significant deviations for all areas of ownership
  • Lead change and projects effectively through high-level problem-solving capability and facilitation skills
  • Demonstrate Health and Safety leadership and commitment through embedding the Müller Safety Culture, promoting engagement across all levels
  • Responsible for process confirmation, legal, and audit compliance
  • Create succession pathways both up through and across the organization to enable potential and growth
  • Commercially focused, drive volume growth and movement to function cost center

Key Tasks

  • Develop a culture of aspiration and excellence to enable the site to deliver the Operational Goals and Strategic Mandate (OGSM)
  • Create a culture and enable the team to create and deliver Operational Excellence (OE) opportunities, improving the way we do things, focusing on value, customer service, and best practice
  • Accountable and ownership of actions
  • Demonstrate leadership capability through strong coaching, mentoring, and people management skills that enable the team to deliver high-performing results
  • People management, including delivery of performance reviews, development, and coaching of the team, dealing with employee relations issues
  • Responsible for contingency planning and incident control
  • Promote and instill Müller's Management and Leadership (MMID) behaviors across all levels of the function
  • Responsible for process confirmation, legal, and audit compliance
  • Create succession pathways both up through and across the organization to enable potential and growth
  • Drive a best-in-class service model by reviewing, understanding, and addressing adverse impacts to customer service

Requirements

  • CPC holder
  • Experience of managing a budget of £25m+ per annum
  • 3PL experience with a real emphasis on customer relationship building
  • Production/Manufacturing experience
  • Managing 3rd Party Subcontractors
  • Experience managing large operational teams
  • Driver Agency Management
  • Fleet management of over 200 assets
  • Experience of working in a large-scale transport network collecting and delivering to internal customers
  • Strong operational knowledge of planning and scheduling that operates 24/7
  • Knowledge of transport management systems and vehicle telematics
  • Strong numeracy and IT literate with good Excel and data handling skills
  • Knowledge and understanding of transport KPIs with understanding of financial management/performance of the operation
  • Experience in a unionized environment
  • Ability to coach, train, and develop direct reports
  • Good decision-making skills, able to analyze, prioritize, and plan as well as respond to quickly changing workloads
  • Driving a culture of high performance, safety, compliance, and Continuous Improvement

Benefits

  • A competitive salary, monthly paid
  • 4 x Life Assurance
  • Private Medical Care (partner level)
  • Access to an exclusive rewards platform
  • Car-related benefit
  • Company Pension
  • Access to the Müller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts, and more

  • Operations Director

    2 weeks ago

    Stonehouse, Plymouth, United Kingdom Muller Dairy Full time

    About the Role:We are seeking an experienced Operations Manager to join our team at Muller Dairy. As an Operations Manager, you will be responsible for leading the inbound and outbound operations at our Severnside Depot, a high-volume, 24/7 operation.Key Responsibilities:Embed Muller excellence and deliver high performance through PMS principles and KPI...

  • Operations Director

    7 days ago

    Stonehouse, Plymouth, United Kingdom Muller Dairy Full time

    Job DescriptionCompany OverviewMuller Dairy is a leading dairy company with a strong presence in the UK and Ireland. We are committed to delivering high-quality products and exceptional customer service.Job SummaryWe are seeking an experienced Operations Manager to join our team at our Severnside Depot. As an Operations Manager, you will be responsible for...

  • Operations Director

    6 days ago

    Stonehouse, Plymouth, United Kingdom Müller Full time

    Job DescriptionCompany OverviewMüller is a leading dairy company with a strong presence in the UK and Ireland. We are committed to delivering high-quality products and exceptional customer service.Job SummaryWe are seeking an experienced Operations Manager to join our team at our Severnside Depot. As an Operations Manager, you will be responsible for...

  • Operations Director

    7 days ago

    Stonehouse, Plymouth, United Kingdom Müller Full time

    Job DescriptionCompany OverviewMüller is a leading dairy company with a strong presence in the UK and Ireland. We are committed to delivering high-quality products and exceptional customer service.Job SummaryWe are seeking an experienced Operations Manager to join our team at our Severnside Depot. As an Operations Manager, you will be responsible for...

  • Operations Director

    2 weeks ago

    Stonehouse, Plymouth, United Kingdom Müller Full time

    About MüllerMüller is a leading dairy company with a strong presence in the UK and Ireland. We are committed to delivering high-quality products to our customers while maintaining a safe and healthy work environment.Job SummaryWe are seeking an experienced Operations Manager to join our team at our Severnside Depot. The successful candidate will be...

  • Company Accountant

    1 month ago

    Stonehouse, Plymouth, United Kingdom Hays Accounts and Finance Full time

    Your new companyHays Accountancy & Finance are partnering with a well-established Manufacturing SME to recruit for a hands-on and experienced Full-time or Part-time Company Accountant on a permanent basis. Based between Stroud and Gloucester, this is a varied accounting role reporting directly into the Managing Director. The position will manage all...

  • Financial Operations Manager

    4 weeks ago

    Stonehouse, United Kingdom Hays Accounts and Finance Full time

    Your New OrganizationHays Accountancy & Finance is collaborating with a reputable Manufacturing SME to find a skilled and proactive Full-time or Part-time Financial Operations Manager for a permanent position. This role is based in a location that is easily accessible and involves a diverse range of accounting responsibilities, reporting directly to the...

  • Financial Operations Manager

    4 weeks ago

    Stonehouse, United Kingdom Hays Accounts and Finance Full time

    Your New OrganizationHays Accountancy & Finance is collaborating with a reputable Manufacturing SME to recruit a dedicated and skilled Full-time or Part-time Financial Operations Manager on a permanent basis. This role is based in a location that is easily accessible and involves a diverse range of accounting responsibilities, reporting directly to the...

  • Product Stylist and Creative Assistant

    3 months ago

    Stonehouse, United Kingdom ProCook Ltd Full time

    **Role Summary & Description** Overseeing the day-to-day set design and styling of the team’s photography for both online and print outputs. In this role you will be responsible for artistic direction of all brief’s and creating a look and feel which is synonymous with ProCook’s brand identity. This includes collaborating on outstanding photographic...

  • Senior Financial Controller

    4 weeks ago

    Stonehouse, Gloucestershire, United Kingdom Hays Accounts and Finance Full time £45,000 - £50,000

    Hays Accountancy & Finance is collaborating with a reputable Manufacturing SME to find a skilled and proactive Senior Financial Controller for a permanent role, available in either full-time or part-time capacity. This dynamic accounting position will report directly to the Managing Director and is based in a location that is easily accessible. The role...

  • Human Resources Advisor

    3 months ago

    Stonehouse, United Kingdom Smiths Gloucester Limited Full time

    **Who are we?** Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate...

  • Head of Marketing

    3 months ago

    Stonehouse, United Kingdom Last Mile Group Full time

    Job Advert Details **About the opportunity**: We are currently looking for a **Head of Marketing** to start up a newly created Marketing department at our Stonehouse or Hamilton Office. This new role business partners the Managing Directors of our two largest operational business areas - Design & Build and Operate & Maintain. Our group’s marketing and CRM...

  • Bid Co-ordinator

    3 months ago

    Stonehouse, United Kingdom Allan Webb Limited Full time

    Allan Webb has been a trusted provider of supportability services to the UK Ministry of Defence (MoD) and industry clients for over 60 years. We deliver comprehensive support solutions, from supportability engineering to obsolescence management and through-life support supported by our Digital/Data Solutions to meet the needs of our customers. Quality,...