Administration Coordinator
2 weeks ago
About the Role
We are seeking a highly efficient and organized Administration Assistant to join our team at Anchor Hanover. As a key member of our administrative team, you will provide a responsive and effective administrative service, supporting the Estate Manager across a range of tasks.
Key Responsibilities
- Provide administrative support to the Estate Manager, including filing, photocopying, taking telephone calls, record-keeping, and income collection.
- Deal with all aspects of estate management, including arrears, voids, and repairs.
- Deputize for the Estate Manager when needed.
- Deal with estate enquiries and produce information for residents, including newsletters.
- Liaise with residents, staff, contractors, stakeholders, and partners as required.
About You
We are looking for a highly efficient and organized administrator who is keen to use their skills in a socially responsible setting. To succeed in this role, you will need:
- An understanding of and empathy with the needs of older people.
- The ability to work as part of a team and on your own.
- Outstanding organization and communication skills.
- A good standard of general education, alongside IT literacy.
- To be a practical person with common sense and initiative.
Our Values
We need people who share our values, people who are friendly, customer-focused, calm, and have the ability to work with a wide range of people. Being computer literate is also essential.
About Anchor Hanover
Anchor Hanover is England's largest not-for-profit provider of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
A Rewarding Environment
We offer a range of benefits to support your health and happiness, finance, and career development. These include:
- Gym, fitness, and wellbeing discounts.
- Mental health support.
- Flexible working options.
- Pension plan – contribute between 4% and 8% and we'll match it or better.
- Quick and easy pension transfer service.
- Savings and financial advice, loans, free life assurance.
- Discounts on shopping, holidays, phones, technology, and more.
- Ongoing personal and professional development programme.
- Leadership Pathways online learning resources.
- Career progression and promotion opportunities.
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