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Senior Client Services Director

2 months ago

London, Greater London, United Kingdom Ultimate Asset Full time £90,000 - £110,000
Job Title: Senior Client Services Director

Ultimate Asset is seeking a seasoned Senior Client Services Director to drive senior relationships with key accounts and oversee client relationship leadership across multiple key accounts.

Key Responsibilities:

  • Provide senior client relationship leadership across multiple key accounts
  • Oversee and be seen as the most senior point of escalation when required
  • Develop and execute strategic plans to drive client satisfaction and growth
  • Lead and mentor account managers and other client service professionals
  • Foster a collaborative and high-performance team environment

Requirements:

  • Advanced Client Relationship Management Skills - demonstrable in a creative agency setting
  • Leadership experience of being the primary lead on the account with a high volume of product releases
  • Ability to sell in high-value creative ideas to clients in the social and IM space
  • Commercial acumen to help drive recommendations retention and upselling

About Ultimate Asset:

Ultimate Asset is a leading social creative agency dedicated to creating award-winning work for global blue-chip brands. Our innovative approach to creative innovation work spans across original content creation, influencer marketing, social strategy, as well as experiential and community management.