Credit Management Specialist

1 month ago

Manchester, United Kingdom L'Oréal Full time
Job Title: Credit Management Specialist

Job Summary:

We are seeking a highly skilled Credit Management Specialist to join our team at L'Oréal. As a Credit Management Specialist, you will be responsible for managing all aspects of the credit process, including credit control, sales ledger maintenance, query resolution, and day-to-day management of accounts.

Key Responsibilities:
  • Advocate Environment, Health and Safety initiatives within the team and liaise with the wider department and EHS function.
  • Support the Credit team in uploading data received from customers.
  • Perform daily credit management tasks in accordance with company policy, including releasing credit held orders, stopping accounts, managing customer deductions, and communicating with customers.
  • Chase outstanding debts, raise debt chasing letters, statements, and telephone chasing.
  • Drive down overdue debts in line with targets set.
  • Allocate incoming payments accurately and within defined timescales, investigating any unallocated payments and liaising with customers for confirmation.
  • Perform administrative tasks within a defined time scale, including responding to correspondence, ensuring credits/debits and uplifts have been carried out accordingly.
  • Maintain accurate and up-to-date customer records on SAP, ensuring all transactions are correctly recorded against the relevant account.
  • Maintain a well-ordered filing system for ongoing work and ensure safe custody of all relevant documentation.
  • Be an active member of the credit management team, supporting colleagues where required.
  • Carry out ad hoc work as required to ensure all functions for the department are performed in a timely and accurate fashion.
  • Resolve queries in an efficient and timely manner, escalating where necessary.
Requirements:
  • Experience of working within a fast-moving customer-focused environment.
  • Strong Business Analysis skills, with evidence of strong skills to understand business requirements and translate them into functional specifications.
  • A proactive attitude and strong attention to detail, with a meticulous approach to all tasks.
  • Successful experience of managing multiple tasks, with evidence of managing and prioritizing tasks and small projects with methodology to reach demanding deadlines.
  • Exceptional communication skills, with effective verbal and written communication being extremely important.
  • Effective interpersonal skills, with the ability to develop close working relationships quickly.
  • Process-driven, with the ability to work within strict guidelines and have excellent attention to detail.
What We Offer:
  • Organised: You love a list and have strong planning and organisation skills, with the ability to re-prioritise as required.
  • Proactive and Open: L'Oréal is for the pioneers, which means embracing new ideas, challenges, and change with positivity and a hands-on approach.
  • Accurate: You can work to a high degree of accuracy and meet deadlines.
  • Teams are the new heroes: There is no better feeling than being part of a successful and dynamic team, so even if you are Superman or Wonder Woman, you recognise that teams are the real heroes.
  • Only Human: We all make mistakes, but you are not afraid of failure. You learn and show how the experience has helped the business learn for the future and benefitted all.
  • Ambitious: You crave success and L'Oréal is the ultimate place to achieve your dreams. We will support you all the way and make sure you have the support and development in place to help you succeed.
  • You. You are real. And you're true to yourself. We cherish and celebrate diversity so you will feel right at home whoever you are.
  • Puedes inscribirte en un máximo de tres ofertas en un período de días.
  • No puedes retirar tu solicitud una vez enviada, así que asegúrate de elegir la posición que mejor se adapte a tus habilidades y aspiraciones.

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