Air Freight Operations Manager

7 days ago

Hayes, Greater London, United Kingdom DHL Global Forwarding Full time

Air Freight Operations Manager
===========================

**Job Summary**

We are seeking an experienced Air Freight Operations Manager to lead our team of Air Freight Forwarding Agents. As a key member of our operations team, you will be responsible for overseeing the end-to-end Air Freight operations, with a specialized focus on life-sciences logistics.

**Key Responsibilities**

* Coordinating the movement of pharmaceutical and medical goods across various transport modes
* Managing and building customer relationships
* Liaising with carriers, handling agents, transport, warehouse teams, and overseas offices to resolve issues and ensure smooth shipment planning
* Shipment management using Cargowise
* Supporting team development, leading team briefings and conducting staff training when required

**Requirements**

* Air Freight experience and knowledge of export operations are essential for this role
* An understanding of shipping within the life-sciences/medical industry is desirable
* The ability to prioritize and manage workloads efficiently in a fast-paced office environment

**What We Offer**

* A competitive annual salary
* ~25 days holiday plus bank holidays
* ~ Pension scheme - up to 8% employer contribution
* ~ Enhanced maternity/paternity/adoption leave
* ~ Support with self-development and career opportunities
* ~ Charity and volunteering support through the DHL Foundation

**About Us**

DHL Global Forwarding is a leading logistics company with a strong presence in the life-sciences industry. We are committed to providing exceptional service to our customers and offer a dynamic and supportive work environment.

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