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Customer Service Ambassador

2 months ago


Chandler's Ford, United Kingdom Southern Co-op Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
  • Assist with merchandising and stock management, ensuring that our stores are well-stocked and visually appealing.
  • Support with stock control and replenishment, maintaining accurate records and ensuring that stock levels are optimized.
  • Work on the checkout, serving customers and handling cash and card transactions.
  • Contribute to maintaining a clean, safe, and welcoming store environment.
  • Engage with customers, building relationships and identifying opportunities to improve customer satisfaction.
What We're Looking For

We are looking for a team player with excellent communication skills, a positive attitude, and a passion for delivering great customer service. You will have a keen enthusiasm for working in a fast-paced retail environment and be able to work effectively as part of a team.

Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive hourly rate
  • Opportunities for career development and progression
  • Discounts on Southern Co-op products and services
  • Access to employee assistance programs and wellbeing initiatives
  • Generous holiday entitlement and paid breaks
Why Join Us?

Southern Co-op is a member-owned business, committed to putting people first. We offer a supportive and inclusive work environment, where you can grow your career and make a real difference in your community.