Customer Service Ambassador
2 weeks ago
**About the Role**
As a key member of our Pub & Grill team, you will be responsible for delivering exceptional customer service and creating unforgettable moments for our guests. Your warm welcome and attentive service will make every customer feel valued and appreciated.
**Key Responsibilities**
* Provide customers with a heartfelt and memorable experience each and every time they visit
* Know the menu inside out, offering recommendations to customers
* Greet, serve food, and look after our customers whilst they dine with us
* Assist the bar in preparing drinks that meets specs and customer expectations
* Ensure the front of house is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
**What We Offer**
* A competitive salary and pension contribution
* Opportunities for career development and training across our well-known brands
* Discounts on food and drink for you and your loved ones
* Access to our employee assistance program for mental health, well-being, financial, and legal support
* Wage Stream and retail discounts
**Requirements**
* 18 years of age or older
* Willingness to learn and expand your skills
* Great eye for detail and passion for giving great service
* Positive can-do attitude and ability to work as part of a team
**Qualifications**
* Pass in English & Maths
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