Account Growth Specialist

1 week ago


Wilmslow, Cheshire East, United Kingdom Citation Professional Solutions Full time
About the Role

Citation Professional Solutions is seeking a highly skilled Customer Success Business Partner to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the long-term success of our clients.

Key Responsibilities:

  • Client Onboarding: Develop and implement tailored onboarding plans to ensure seamless integration of our services, resulting in exceptional client experiences.
  • Account Growth: Identify and capitalize on opportunities to expand our services with existing clients, driving revenue growth and increasing customer satisfaction.
  • Relationship Management: Foster strong, long-lasting relationships with key stakeholders, providing proactive support and guidance to ensure client needs are met.
  • Issue Resolution: Collaborate with internal teams to resolve high-priority issues and escalate concerns to ensure timely resolution and maintain client satisfaction.
  • Client Communication: Regularly engage with clients through care calls, ensuring they are aware of our services and value proposition.

Requirements:

  • Proven experience in customer-facing roles, with a focus on account growth and relationship management.
  • Excellent communication, negotiation, and presentation skills, with the ability to influence at all levels of the organization.
  • Strong problem-solving skills, with the ability to think critically and develop creative solutions.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.

About Citation Professional Solutions:

We are a leading provider of HR and H&S consultancy services, dedicated to supporting SMEs in achieving their goals. Our team is passionate about delivering exceptional client experiences and driving business growth. If you are a motivated and results-driven individual looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.



  • Wilmslow, Cheshire East, United Kingdom Citation Ltd. Full time

    About Citation Ltd.Citation Ltd. is a leading provider of HR & H&S consultancy services across the UK, offering expert advice and support to SMEs. Our mission is to be the business that colleagues and clients want to work for and with.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success...


  • Wilmslow, Cheshire East, United Kingdom Citation Ltd. Full time

    About Citation Ltd.Citation Ltd. is a leading provider of HR & H&S consultancy services across the UK, offering expert advice and support to SMEs. Our mission is to be the business that colleagues and clients want to work for and with.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer success...


  • Wilmslow, Cheshire East, United Kingdom Hays Specialist Recruitment Limited Full time

    Company OverviewHays Specialist Recruitment Limited is a reputable company in the sector, offering a stable and secure position for the long term.Job SummaryWe are seeking an experienced Accounts Payable Assistant to join our small accounts payable team. The successful candidate will be responsible for the subcontract ledger, processing invoices for a number...


  • Wilmslow, Cheshire East, United Kingdom Citation Professional Solutions Full time

    About Citation Professional SolutionsWe're a leading provider of essential business services, empowering our clients to excel in the world of Health and Safety, HR, Employment Law, and ISO Services.Our company culture is built on empowerment, support, and innovation, allowing our team members to unleash their full potential and achieve greatness.Job...


  • Wilmslow, Cheshire East, United Kingdom Citation Professional Solutions Full time

    Job Description**About the Role**Citation Professional Solutions is seeking a highly skilled and experienced Customer Success Manager to join our team. As a key member of our business development team, you will be responsible for ensuring the long-term success of our customers by providing exceptional service and support.Key Responsibilities:Customer...

  • Client Manager

    5 days ago


    Wilmslow, Cheshire East, United Kingdom Hays Specialist Recruitment Limited Full time

    Job OpportunityHays Specialist Recruitment Limited is seeking a highly skilled Client Manager to join their team. As a Client Manager, you will be responsible for managing a portfolio of clients and providing exceptional accounting and business advisory services.Key ResponsibilitiesManage client relationships and provide proactive support to ensure client...

  • Client Manager

    5 days ago


    Wilmslow, Cheshire East, United Kingdom Hays Specialist Recruitment Limited Full time

    Job OpportunityHays Specialist Recruitment Limited is seeking a highly skilled Client Manager to join their team. As a Client Manager, you will be responsible for managing a portfolio of clients and providing exceptional accounting and business advisory services.Key ResponsibilitiesManage client relationships and provide proactive support to ensure client...


  • Wilmslow, Cheshire East, United Kingdom Public Practice Recruitment Ltd Full time

    Account Management Specialist Are you skilled at fostering strong connections with clients and team members? Do you possess a solid history of overseeing a diverse client portfolio? Would you like to contribute as a key player in a talented leadership group? If this resonates with you, this Account Management Specialist position could be an excellent fit....


  • Wilmslow, Cheshire East, United Kingdom Public Practice Recruitment Ltd Full time

    Account Management Specialist Are you skilled at fostering reliable connections with clients and team members? Do you possess a solid history of overseeing a diverse client portfolio? Would you like to contribute as a key member of a skilled leadership group? If these resonate with you, this Account Management Specialist position could be an excellent fit....


  • Wilmslow, Cheshire East, United Kingdom Citation Professional Solutions Full time

    About Citation Professional SolutionsWe're a leading provider of essential business services, empowering our team to excel and achieve greatness. Our innovative approach and commitment to excellence have earned us a reputation as a force to be reckoned with in the world of Health and Safety, HR, Employment Law, and ISO Services.Job SummaryWe're seeking a...


  • Wilmslow, Cheshire East, United Kingdom Citation Professional Solutions Full time

    About Citation Professional SolutionsWe're a leading provider of essential business services, empowering our team to excel and achieve greatness. Our innovative approach and commitment to excellence have earned us a reputation as a force to be reckoned with in the world of Health and Safety, HR, Employment Law, and ISO Services.Job SummaryWe're seeking a...


  • Wilmslow, Cheshire East, United Kingdom Randstad UK Full time

    About the RoleWe are seeking a highly motivated and experienced Business Development Executive to join our Project Solutions team at Randstad UK. As a Business Development Executive, you will play a key role in driving our continued success by identifying and pursuing new business opportunities.Key ResponsibilitiesLead Generation & Prospecting: Identify and...


  • Wilmslow, Cheshire East, United Kingdom Randstad UK Full time

    About the RoleWe are seeking a highly motivated and experienced Business Development Executive to join our Project Solutions team at Randstad UK. As a Business Development Executive, you will play a key role in driving our continued success by identifying and pursuing new business opportunities.Key ResponsibilitiesLead Generation & Prospecting: Identify and...


  • Wilmslow, Cheshire East, United Kingdom Citation Professional Solutions Full time

    About Citation Professional SolutionsWe are a leading provider of essential business services, dedicated to empowering our clients to excel in their respective industries. Our team is passionate about delivering innovative solutions that drive growth and success.Job SummaryWe are seeking a highly motivated and results-driven Sales professional to join our...


  • Wilmslow, Cheshire East, United Kingdom Hays Specialist Recruitment Limited Full time

    Company OverviewHays Specialist Recruitment Limited is a reputable company in the recruitment industry, offering a stable and secure position for the long term.Job SummaryWe are seeking an experienced Accounts Payable Assistant to join our small accounts payable team. The successful candidate will be responsible for the subcontract ledger, processing...


  • Wilmslow, Cheshire East, United Kingdom Hays Specialist Recruitment Limited Full time

    Company OverviewHays Specialist Recruitment Limited is a reputable company in the sector, offering a stable and secure position for the long term.Job SummaryWe are seeking an experienced Accounts Payable Assistant to join our small accounts payable team. The successful candidate will be responsible for managing the subcontract ledger, processing invoices for...


  • Wilmslow, Cheshire East, United Kingdom Hays Specialist Recruitment Limited Full time

    About the CompanyHays Specialist Recruitment Limited is a reputable company known for its stability and security in the sector.About the RoleAs a member of a small accounts payable team, you will be responsible for managing the subcontract ledger, processing invoices for various companies within the group.Key ResponsibilitiesManage multiple inboxes and daily...


  • Wilmslow, Cheshire East, United Kingdom The Citation Group Full time

    About The Citation GroupThe Citation Group is a dynamic and ambitious business that has experienced rapid growth over the past few years. As a Private Equity-backed company, we are committed to expanding our operations through both organic growth and strategic acquisitions.Job SummaryWe are seeking a highly skilled Sales Performance Leader to join our team....


  • Wilmslow, Cheshire East, United Kingdom The Citation Group Full time

    About The Citation GroupThe Citation Group is a leading provider of compliance services, dedicated to empowering businesses to thrive in a complex regulatory landscape.Job SummaryWe are seeking a highly skilled Business Development Manager to join our team. As a key member of our Group Cross-Sell team, you will play a pivotal role in expanding our clients'...


  • Wilmslow, Cheshire East, United Kingdom Association of International Certified Professional Accountants Full time

    About the RoleAs a key member of the Association of International Certified Professional Accountants' finance team, you will play a vital role in supporting the management accounts team. Your responsibilities will include assisting with budgets, forecasts, and year-ends, as well as investigating variances and implementing process improvements.Key...