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Administrative Support Specialist
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at 1st Choice Rec. As an Administrative Support Specialist, you will play a critical role in supporting our service delivery by overseeing administration assistance to all customers and engineering staff for planned preventative maintenance.
Main Responsibilities:
- Ensure all tasks are completed to meet company standards and Service Level Agreements (SLAs)
- Process quotes and invoices
- Log, book, and close calls
- Schedule and coordinate engineer jobs
- Process orders with suppliers and third parties
- Raise purchase orders
- Monitor engineer attendance
- Send daily schedule updates
- Deal with customer complaints
- Chase engineers and subcontractors for job updates
- Produce quotes
- Update the CRM system
Requirements:
- Confident administration skills
- Ability to prioritize and work under pressure without supervision
- Excellent written and oral communication skills to deal with customers and clients at all levels
- Fluent with all MS applications, particularly Word and Excel
About Us:
1st Choice Rec is an equal opportunities employer and acts as both an Employment Agency & Business. We are committed to providing a supportive and inclusive work environment for all our employees.