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Administrative Support Specialist

2 months ago


Watford, Hertfordshire, United Kingdom 1st Choice Rec Full time

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at 1st Choice Rec. As an Administrative Support Specialist, you will play a critical role in supporting our service delivery by overseeing administration assistance to all customers and engineering staff for planned preventative maintenance.

Main Responsibilities:

  • Ensure all tasks are completed to meet company standards and Service Level Agreements (SLAs)
  • Process quotes and invoices
  • Log, book, and close calls
  • Schedule and coordinate engineer jobs
  • Process orders with suppliers and third parties
  • Raise purchase orders
  • Monitor engineer attendance
  • Send daily schedule updates
  • Deal with customer complaints
  • Chase engineers and subcontractors for job updates
  • Produce quotes
  • Update the CRM system

Requirements:

  • Confident administration skills
  • Ability to prioritize and work under pressure without supervision
  • Excellent written and oral communication skills to deal with customers and clients at all levels
  • Fluent with all MS applications, particularly Word and Excel

About Us:

1st Choice Rec is an equal opportunities employer and acts as both an Employment Agency & Business. We are committed to providing a supportive and inclusive work environment for all our employees.