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Practice Administrator
2 months ago
Berry Lane Medical Centre is seeking a highly motivated and organized Practice Administrator to join our dedicated team.
In this vital role, you will provide comprehensive administrative support to ensure the smooth operation of our practice. Your responsibilities will encompass a wide range of tasks, from managing patient records and appointments to handling correspondence and assisting with clinical procedures.
Key Responsibilities:
- Manage patient records accurately and efficiently, ensuring confidentiality and compliance with data protection regulations.
- Schedule and coordinate patient appointments, optimizing clinic time and minimizing waiting periods.
- Handle incoming calls and correspondence, providing prompt and courteous assistance to patients and healthcare professionals.
- Process referrals and ensure timely communication with external providers.
- Assist with the preparation of clinical documentation and reports, adhering to established protocols.
- Maintain office supplies and equipment, ensuring a well-stocked and functional workspace.
- Contribute to a positive and supportive work environment, fostering teamwork and collaboration.
Essential Skills and Qualifications:
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and electronic health record systems.
- Strong organizational and time management abilities.
- Ability to work independently and as part of a team.
- Commitment to patient confidentiality and data security.
Desirable Skills and Qualifications:
- Experience working in a healthcare setting.
- Knowledge of medical terminology and procedures.
- NVQ Level 2 in Health and Social Care.