Senior Manager of Operational Excellence

4 weeks ago

London, Greater London, United Kingdom ZipRecruiter Full time

Job Overview

Senior Operations Manager - Insurance Sector

We are seeking a highly skilled Senior Operations Manager to join our dynamic team. This role offers a hybrid working model, allowing for flexibility between home and office environments. The position is permanent and offers a competitive salary along with bonuses and benefits.

Key Responsibilities:
  • Exhibit exceptional written and verbal communication abilities.
  • Foster strong collaborative relationships across various departments.
  • Maintain a customer-focused mindset, promoting continuous improvement and adaptability to change.
  • Thrive in a fast-paced business landscape, demonstrating flexibility to meet evolving organizational needs.
  • Display high levels of motivation, with the ability to work independently while also contributing to team efforts.
  • Ensure meticulous attention to detail, maintaining a high standard of accuracy in all tasks.
  • Demonstrate proficiency in IT, particularly with the Microsoft Office suite.
  • Support the recruitment, selection, onboarding, and professional development of staff.
  • Progress in obtaining a professional qualification in insurance.
  • Possess prior experience in commercial insurance products and services.
  • Utilize data analysis and insights to assess and enhance operational performance.
  • Document processes effectively, including procedures and mapping.
  • Familiarity with leading core underwriting and support applications based on previous experience.

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