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Ecommerce Manager

2 months ago


Leicester, Leicester, United Kingdom Trafalgar Scientific Ltd Full time

About the Role

We are seeking an experienced Ecommerce Manager to lead our digital sales efforts and drive online growth for Trafalgar Scientific Ltd.

Key Responsibilities

  • Develop and implement e-commerce strategies to drive online sales growth and enhance customer experience.
  • Oversee the management of the company's website, including B2B/B2C online sales, product catalogue, and digital content.
  • Collaborate with the wider Sales and Marketing Department on market pricing and strategy, in relation to digital sales.
  • Analyse website traffic and user behaviour to optimise conversion rates and improve overall performance.
  • Collaborate with cross-functional teams to ensure seamless integration between e-commerce operations and other business functions.
  • Lead and manage the Ecommerce and Marketing Team to achieve key objectives and drive team growth.
  • Stay abreast of industry trends and recommend new initiatives to enhance the company's online presence.
  • Oversee digital marketing campaigns, including email marketing, social media advertising, and search engine optimisation (SEO).
  • Monitor key performance indicators (KPIs) and generate regular reports to track the effectiveness of Ecommerce and Marketing initiatives.
  • Manage relationships with third-party vendors, agencies, and technology partners.
  • Report HSE issues to the HSE and Facilities Manager.
  • Communicate Quality issues to the Quality Department.

Requirements

  • Bachelor's degree in Marketing, Business Administration, or related field.
  • Proficiency in web analytics tools (e.g., Google Analytics) and digital marketing channels.
  • Excellent analytical skills and attention to detail.
  • Strong communication and interpersonal abilities.
  • Ability to work effectively in a fast-paced environment and prioritise tasks accordingly.
  • Knowledge of relevant regulations and compliance standards (e.g., GDPR) is desirable.
  • Ability and openness to learn about new products relevant to the supply of Laboratory Equipment and Consumables.
  • Proven experience as an Ecommerce Manager, Marketing Manager, or similar, preferably in the Laboratory or Life Sciences sector.
  • Strong understanding of Ecommerce Platforms (e.g., Shopify) and online payment gateways.
  • Experience with SAP desirable, but not essential.

About Trafalgar Scientific Ltd

Trafalgar Scientific Ltd is a leading independent Life Sciences Laboratory supplier, established for over 30 years. We support several key sectors across the UK and Ireland, including Food and Beverage Manufacturing, Contract Laboratory Testing, Pharmaceuticals, Water Testing, Brewing, and Veterinary services.

We partner with top scientific brands to provide a comprehensive product range, enabling our customers to access a 'one stop shop' supplier. Our commitment to sustainability practices contributes to a better environment and community.

Our Pledges

Trafalgar Scientific Ltd is committed to providing equal opportunities to all employees and job applicants. We operate with no prejudice or discrimination, ensuring a fair and inclusive work environment.