Ecommerce Operations Manager
7 days ago
The eCommerce Developments team at NEXT is seeking a highly skilled Ecommerce Site Operations Manager to oversee the health of the platform and drive fixes with associated teams. Based at Head Office in Leicestershire, this role offers a salary from £40,917.
The successful candidate will balance technical expertise with a strong understanding of how site performance, user experience, and operational stability impact business outcomes. Key responsibilities include:
- Leading a team of Onsite Operation Assistants to deliver site performance and user experience goals.
- Monitoring and data analytics of checkout, login, registration, and payments against KPIs/goals.
- Assessment and prioritization of dropouts providing actionable insights to enhance conversion.
- Overseeing and driving associated fixes with systems, content, and product owners.
- Monitoring and data analytics of speed and performance across the website, identifying bottlenecks, slow-loading pages, and other performance issues.
- Working with development teams, product owners, and product managers to prioritize and implement performance optimization strategies.
- Acting as a key point of contact with the eCommerce Department for P1 issues, ensuring timely resolution and minimal impact on business operations.
- Analyzing the root causes of critical issues and proposing tactical and strategic solutions alongside stakeholders.
- Full reporting visibility available to the board.
- Developing, implementing, and maintaining automated testing scripts to ensure the functionality and stability of all platforms.
- Regularly updating and expanding automated test coverage in response to new features or site changes.
- Management of sale events across the UK and International platforms.
- Overseeing and managing the delivery of key site changes.
- Ensuring that changes are accurately reflected across all platforms and align with business objectives.
- Monitoring the impact of these changes on performance and user experience.
This role offers flexible working and the opportunity to play to your strengths. If you have a strong understanding of web performance metrics, a background in line managing teams, senior stakeholder management experience, and a problem-solving mindset, this is the role for you.
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Ecommerce Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom NEXT Full timeThe eCommerce Developments team at NEXT is seeking a highly skilled Ecommerce Operations Manager to oversee the health of the platform and drive fixes with associated teams. Based at Head Office in Leicestershire, this role offers a salary from £40,917 and flexible working arrangements.The successful candidate will balance technical expertise with a strong...
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Ecommerce Platform Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom NEXT Retail Ltd. Full timeThe eCommerce Developments team at NEXT Retail Ltd. is seeking a highly skilled Onsite Operations Manager to oversee the health of the platform and drive fixes with associated teams. Based at Head Office in Leicestershire, this role offers a salary from £40,917.As a key member of the eCommerce Developments team, you will balance technical expertise with a...
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Ecommerce Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Next Full timeAbout the RoleThe eCommerce Developments team at NEXT is seeking an experienced Onsite Operations Manager to oversee the health of our platform and drive fixes with associated teams. Based at our Head Office in Leicestershire, this role offers a salary from £40,917 and flexible working arrangements.Key ResponsibilitiesBalance technical expertise with a...
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Ecommerce Operations Manager
2 weeks ago
Leicester, Leicester, United Kingdom Next Full timeAbout the RoleThe eCommerce Developments team at NEXT is seeking an experienced Onsite Operations Manager to oversee the health of our platform and drive fixes with associated teams. Based at our Head Office in Leicestershire, this role offers a salary from £40,917 and flexible working arrangements.Key ResponsibilitiesBalance technical expertise with a...
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Ecommerce Site Operations Manager
5 days ago
Leicester, Leicester, United Kingdom NEXT Full timeThe eCommerce Developments team at NEXT is seeking a highly skilled Web Performance Specialist to oversee the health of the platform and drive fixes with associated teams. Based at Head Office in Leicestershire, this role offers a salary from £40,917.As a key member of the eCommerce Developments team, you will balance technical expertise with a strong...
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Ecommerce Manager
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Leicester, Leicester, United Kingdom Tagged Resources Full timeAbout the RoleWe are seeking an experienced Ecommerce Manager to lead our digital commerce efforts and drive business growth.Key ResponsibilitiesOversee the development and launch of our new website.Lead and manage a team of ecommerce professionals to deliver exceptional customer experiences.Develop and implement strategies to improve online trading...
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Ecommerce Director
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Leicester, Leicester, United Kingdom Tagged Resources Full timeAbout the RoleWe are seeking an experienced Ecommerce Manager to lead our digital commerce efforts and drive business growth.Key ResponsibilitiesDevelop and execute a comprehensive ecommerce strategy to drive sales and revenue growth.Oversee the launch and maintenance of our online store, ensuring a seamless customer experience.Manage and develop a...
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Leicester, Leicester, United Kingdom TEKsystems Full timeOur client, a leading player in the market, is seeking an Ecommerce Product Manager to join their IT/Marketing team. The successful candidate will be responsible for driving the development of a transactional ecommerce website, working closely with stakeholders to bring business concepts to life.Key Responsibilities:Develop and implement ecommerce strategies...
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Ecommerce Director
2 weeks ago
Leicester, Leicester, United Kingdom Tagged Resources Full timeAbout the RoleWe are seeking an experienced Ecommerce Manager to join our team and lead the development of our digital commerce strategy.Key ResponsibilitiesOversee the launch of our new website and ensure a seamless customer experience.Develop and manage a high-performing ecommerce team, including hiring and talent development.Drive ecommerce and online...
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Ecommerce Director
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Ecommerce Director
3 weeks ago
Leicester, Leicester, United Kingdom Tagged Resources Full timeAbout the RoleWe are seeking an experienced Ecommerce Manager to join our team and lead the development of our digital commerce strategy.Key ResponsibilitiesOversee the launch of our new website and ensure a seamless customer experience.Develop and manage a high-performing ecommerce team, including hiring and talent development.Drive ecommerce and online...
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Ecommerce Director
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Leicester, Leicester, United Kingdom Tagged Resources Full timeAbout the RoleWe are seeking an experienced Ecommerce Manager to lead our digital commerce efforts and drive business growth.Key ResponsibilitiesOversee the development and implementation of our ecommerce strategy, ensuring alignment with business objectives.Lead a high-performing ecommerce team, providing guidance and support to ensure successful execution...
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Ecommerce Director
1 month ago
Leicester, Leicester, United Kingdom Tagged Resources Full timeAbout the RoleWe are seeking an experienced Ecommerce Manager to lead our digital commerce efforts and drive business growth.Key ResponsibilitiesOversee the development and implementation of our ecommerce strategy, ensuring alignment with business objectives.Lead a high-performing ecommerce team, providing guidance and support to ensure successful execution...