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Experiences Programme Manager
2 months ago
We are seeking a highly skilled and experienced professional to join our team as an Experiences Programme Manager. As a key member of our Experience and Engagement team, you will play a critical role in developing and delivering high-quality visitor experiences at our wetland sites.
Key Responsibilities- Develop and implement strategies to enhance visitor experiences, including the creation of engaging and interactive programs and activities.
- Collaborate with site teams, central teams, and external contractors to deliver internal programs of work, focusing on presentation, service, accessibility, interpretation, and programming.
- Lead the development of resources, including best practice guides and inspiration packs, to support site teams in delivering exceptional visitor experiences.
- Act as the Experiences & Engagement lead for internal communications, training, and development, ensuring effective communication and knowledge sharing across the organization.
- Oversee the management of our creative database and research creative partnerships, utilizing your organizational skills and ability to thrive in a challenging environment.
We are looking for a highly motivated and experienced professional with a passion for delivering exceptional visitor experiences. As our ideal candidate, you will have:
- Experience in copywriting and editing, with a proven track record of developing engaging and effective content.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Strong organizational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- A creative and innovative approach to problem-solving, with a focus on delivering high-quality results.
We are the Wildfowl & Wetlands Trust (WWT), a leading conservation organization dedicated to restoring wetlands and unlocking their power. Our team is passionate about making a positive impact on people and nature, and we are committed to delivering exceptional visitor experiences that inspire and educate.
What We Offer- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including a contributory pension scheme and life assurance.
- The opportunity to work with a talented and dedicated team, passionate about making a difference for people and nature.
- A comprehensive training and development program, designed to support your career goals and aspirations.
