Policy Coordinator

3 days ago


Glenrothes, Fife, United Kingdom Fife Council Full time

Job Summary

The Policy Co-ordinator will play a key role in supporting the strategic and operational development of the Education Directorate. This includes managing, developing, implementing, and monitoring policies and procedures across various sectors.

Key Responsibilities

  • Lead the planning, implementation, and review of policy activities for the Education Service, with a focus on employee-related policies and procedures.
  • Support the Directorate in complex investigations, discipline, grievance, and complaints, as directed by the Directorate Leadership Group/Senior Management.
  • Manage and support the complaints process in accordance with Fife Council policy and procedures, liaising with stakeholders, including the Scottish Public Services Ombudsmen.
  • Lead specific projects for the Directorate, such as Staff Wise, including data collection, analysis, and reporting.
  • Advise and persuade senior managers, Headteachers, and staff on Fife Council and external policies and procedures to promote the best interests of the organisation.
  • Monitor service quality and performance in relation to policies, including Freedom of Information requests, access to records management, and compliance with relevant legislation.
  • Support the management of the Communication strategy across the directorate, reviewing communication mechanisms and driving improvement.

Requirements

  • SCQF level 9 qualification, including a degree or equivalent.
  • Experience in operational delivery within the public sector, business change, resource management, performance management, and quality management.
  • Experience in driving, managing, and supporting organisational change and service improvement.
  • Consultancy, facilitation, and influencing skills.

What We Offer

  • Opportunity to work with the Service Manager, Team Managers, and the wider Directorate Operations Team to develop and implement strategies and policies.
  • Comfortable handling statistical, policy, legislative, and financial information, and presenting to appropriate audiences.
  • Ability to identify, plan, implement, and review projects, and manage their interdependencies.
  • Opportunity to chair meetings and represent the Service in cross-service working groups and projects.
  • Chance to consistently model positive behaviours in dealings with others.
  • Ability to analyse complex issues and determine creative and practical solutions.
  • Opportunity to reconcile competing priorities and deal with ambiguity and complexity.
  • Chance to respond to customer needs, aligned with strong organisational and business awareness, and provide constructive challenge where appropriate.


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