Logistics Coordinator

6 days ago


Northampton, Northamptonshire, United Kingdom Ricoh Full time
Job Description

About the Role

We are seeking a highly organized and detail-oriented Logistics Administrator to join our team at Ricoh. As a key member of our Supply Chain Operations team, you will be responsible for providing administrative support to our reverse logistics function.

Key Responsibilities

  • Administer the recovery of customer-owned stock and spare parts to ensure timely collection from the end user or engineer.
  • Handle product returns efficiently, including managing customer returns, processing returned items, and ensuring appropriate disposition (restocking, refurbishing, recycling, or disposal).
  • Track and manage inventory levels of field service engineers, optimizing inventory turnover and minimizing the costs associated with excess inventory.
  • Provide responsive and effective customer service for return-related inquiries, issues, and concerns, aiming to enhance customer satisfaction.
  • Analyze return patterns and other relevant data to identify opportunities for process improvements, cost reductions, and customer/stakeholder experience enhancements.
  • Control the system receipt for customer-owned stock and spare parts to ensure system and cost reporting accuracy.
  • Process return requests from engineers to ensure the timely return of customer-owned stock.
  • Update inventory records to reflect returned goods, manage engineer inventory levels of returned or excess products, and reconcile inventory discrepancies.
  • Process and resolve all ITS reverse logistics queries in a timely manner to ensure an efficient service is being delivered.
  • Support the creation of an engaged workforce within the Supply Chain Operations teams through coaching and developing the Management team to promote a positive work culture to meet the current and future needs of the business.
  • Support a culture of continuous improvement through innovation and commercial awareness to enhance the customer experience and financial performances.

Requirements

  • Experience of end-to-end processes in a supply chain environment.
  • Excellent customer service skills.
  • Conflict resolution skills.
  • Ability to make decisions independently.
  • Good analytical skills.
  • PC literate - Word, Excel, and Outlook.
  • Ability to collate data and report findings in the required format.
  • Ability to prioritize work effectively and meet deadlines.
  • Good verbal and written communication skills.

What We Offer

  • An excellent package with solid basic, strong bonus, and company benefits, including a competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme, flexible retirement plan, and more.
  • Opportunity to join a global company.

  • Logistics Coordinator

    4 weeks ago


    Northampton, Northamptonshire, United Kingdom Yusen logistics Full time

    Job OverviewLogistics CoordinatorAbout Yusen LogisticsYusen Logistics aims to be the leading choice in supply chain logistics solutions. Our comprehensive services are crafted to enhance connections among enterprises, clients, and communities through cutting-edge supply chain management, freight forwarding, storage, and distribution solutions. Key...


  • Northampton, Northamptonshire, United Kingdom Yusen Logistics Full time £25,029

    Logistics Operations CoordinatorYusen Logistics is on a mission to establish itself as the leading choice in global supply chain logistics. Our comprehensive services are tailored to create stronger connections among businesses, clients, and communities through innovative supply chain management, freight forwarding, warehousing, and distribution solutions....


  • Northampton, Northamptonshire, United Kingdom International Logistics Group Full time

    About the RoleWe are seeking a highly skilled and experienced Warehouse Operations Supervisor to join our team at International Logistics Group. As a key member of our operations team, you will be responsible for directing and coordinating the goods in function, ensuring that daily tasks and activities are completed efficiently and effectively.Key...

  • Logistics Coordinator

    3 weeks ago


    Northampton, Northamptonshire, United Kingdom Pertemps Yusen Full time £28,848

    Become Part of Our Workforce: Logistics Coordinator Are you enthusiastic about supply chain management and transportation? Pertemps Yusen is seeking a committed Logistics Coordinator to enhance our operational teams. If you excel in a dynamic setting and take pleasure in orchestrating transport activities, this position is tailored for you.Position...


  • Northampton, Northamptonshire, United Kingdom DACHSER Ltd Full time

    Job DescriptionRole: Logistics CoordinatorContract: PermanentHours: 3pm 12am, Monday to FridayLocation: NorthamptonWhy work for DACHSER Ltd?We are a leading global logistics provider, delivering over 83 million shipments annually. Our services encompass a wide range of industries, including fashion, DIY, chemicals, and medical equipment. Internationally, we...


  • Northampton, Northamptonshire, United Kingdom DACHSER Ltd Full time

    Job DescriptionRole: Logistics CoordinatorContract: PermanentHours: 3pm 12am, Monday to FridayLocation: NorthamptonWhy work for DACHSER Ltd?We are a leading global logistics provider, delivering over 83 million shipments annually. Our services encompass a wide range of industries, including fashion, DIY, chemicals, and medical equipment. Internationally, we...


  • Northampton, Northamptonshire, United Kingdom Yusen logistics Full time

    Lead Transport CoordinatorAbout Yusen LogisticsYusen Logistics aims to be the preferred global partner in supply chain logistics. Our comprehensive services are crafted to enhance connections among businesses, customers, and communities through innovative logistics management, freight forwarding, warehousing, and distribution solutions.We are committed to...

  • Transport Coordinator

    18 hours ago


    Northampton, Northamptonshire, United Kingdom GXO Logistics, Inc. Full time

    Job SummaryGXO Logistics, Inc. is seeking a skilled Transport Administrator to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services.Key ResponsibilitiesAdministrative Support: Provide administrative support to drivers and other team members, ensuring that all tasks are completed...

  • Transport Coordinator

    15 hours ago


    Northampton, Northamptonshire, United Kingdom GXO Logistics, Inc. Full time

    Job SummaryGXO Logistics, Inc. is seeking a skilled Transport Administrator to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our services.Key ResponsibilitiesAdministrative Support: Provide administrative support to drivers and other team members, ensuring that all tasks are completed...


  • Northampton, Northamptonshire, United Kingdom Pertemps Yusen Full time £25,028

    Become Part of Our Organization: Logistics Administrative Coordinator Are you meticulous, organized, and enthusiastic about supply chain management? We are looking for a committed Logistics Administrative Coordinator. If you excel in a dynamic setting and take pleasure in managing administrative responsibilities associated with transportation, this position...


  • Northampton, Northamptonshire, United Kingdom Stobart Full time

    **About Stobart**Stobart is a leading ambient transport and logistics business, providing services to many of the UK's best-known brands across core consumer and retail sectors.**Our Culture**We have a winning culture, where you're valued, challenged, and inspired. A place where you can grow and develop your career.**Job Description**As a Transport Logistics...


  • Northampton, Northamptonshire, United Kingdom Stobart Full time

    **About Stobart**Stobart is a leading ambient transport and logistics business, providing services to many of the UK's best-known brands across core consumer and retail sectors.**Our Culture**We have a winning culture, where you're valued, challenged, and inspired. A place where you can grow and develop your career.**Job Description**As a Transport Logistics...


  • Northampton, Northamptonshire, United Kingdom Stobart Full time

    **About Stobart**Stobart is a leading ambient transport and logistics business, providing services to many of the UK's best-known brands across core consumer and retail sectors.**Our Culture**We have a winning culture, where you're valued, challenged, and inspired. A place where you can grow and develop your career.**Job Description**As a Transport Logistics...


  • Northampton, Northamptonshire, United Kingdom Brook Street Full time £30,000

    Logistics Operations CoordinatorWorking Hours: Monday to Friday, 10:00 AM - 7:00 PMBrook Street is seeking a skilled Logistics Operations Coordinator to become part of a reputable logistics firm. This position is vital for the seamless daily organization and oversight of the transportation strategy, ensuring superior customer satisfaction and operational...


  • Northampton, Northamptonshire, United Kingdom Ricoh Full time

    Job Title: Reverse Logistics AdministratorCompany: RicohJob Summary:We are seeking a highly skilled Reverse Logistics Administrator to join our team at Ricoh. As a key member of our supply chain operations, you will be responsible for ensuring the efficient recovery of customer-owned stock and spare parts.Key Responsibilities:Inventory Management: Oversee...

  • Logistics Coordinator

    2 weeks ago


    Northampton, Northamptonshire, United Kingdom Ricoh Full time

    Job Title: Reverse Logistics AdministratorCompany: RicohJob Summary:We are seeking a highly skilled Reverse Logistics Administrator to join our team at Ricoh. As a key member of our supply chain operations, you will be responsible for ensuring the efficient recovery of customer-owned stock and spare parts.Key Responsibilities:Inventory Management: Oversee...

  • Logistics Coordinator

    3 weeks ago


    Northampton, Northamptonshire, United Kingdom Interaction Recruitment Full time £24,000 - £25,750

    Position: Logistics Coordinator Compensation: £24,000-£25,750 Work Schedule: Mon-Thurs 08:30-17:30 / Fri 07:30-15:30 Employment Type: Full Time, PermanentAbout the Company:Interaction Recruitment is collaborating with a prominent Precision Engineering organization in their quest for a Logistics Coordinator to enhance their workforce. This client stands as...


  • Northampton, Northamptonshire, United Kingdom GXO Logistics Full time

    Position OverviewCompany Overview:GXO Logistics Supply Chain Inc. is a leader in the logistics industry, dedicated to providing innovative solutions and exceptional service.Role Summary:Are you equipped with experience in human resources and eager to apply your skills in a dynamic environment? If you are seeking to advance your career into a Specialist or...


  • Northampton, Northamptonshire, United Kingdom Royal Mail Full time

    Join Our Team as a Logistics Yard Operations CoordinatorWe are seeking a dedicated Logistics Yard Operations Coordinator to enhance our operations at a prominent logistics organization. In this role, you will play a crucial part in ensuring safety within the yard, managing vehicle movements, and facilitating effective communication with drivers. Your...


  • Northampton, Northamptonshire, United Kingdom Wincanton Logistics Full time

    Job DescriptionWe are pleased to announce an opportunity for a dedicated and detail-oriented Safety and Compliance Coordinator to join our team at Wincanton Logistics.This pivotal role involves collaborating closely with senior management to ensure the highest standards of health and safety are maintained across our operations.Key responsibilities...