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Lead Transport Coordinator

2 months ago

Northampton, Northamptonshire, United Kingdom Yusen logistics Full time
Lead Transport Coordinator
About Yusen Logistics
Yusen Logistics aims to be the preferred global partner in supply chain logistics. Our comprehensive services are crafted to enhance connections among businesses, customers, and communities through innovative logistics management, freight forwarding, warehousing, and distribution solutions.

We are committed to fostering a culture of continuous improvement, ensuring that all team members are engaged, connected, and innovative in our mission to be the leading choice in logistics.

We are currently seeking a Lead Transport Coordinator to join our dedicated team on a full-time, permanent basis. You will be required to work on a rotating shift pattern, ensuring operational efficiency and service excellence.

Key Benefits
  • Competitive salary package, including a shift allowance
  • Generous holiday entitlement and additional volunteer leave
  • Flexible unpaid leave options
  • Employee referral incentives
  • Cycle to Work program
  • Comprehensive critical illness coverage
  • Access to an online fitness platform with various wellness resources
  • On-site mental health support
  • Employee benefits including discounts on health services and retail
  • 24/7 access to online medical consultations and mental health resources
  • Personalized development and career advancement opportunities

If you possess exceptional customer service skills and a solid understanding of logistics and transport operations, this role presents an excellent opportunity for professional growth within our organization.

Your expertise will play a crucial role in enhancing operational efficiency and customer satisfaction, contributing significantly to our culture of continuous improvement.

Role Overview

As a Lead Transport Coordinator, you will be responsible for delivering timely and precise administrative and operational information related to our Transport Department's activities.

Your role will involve establishing superior service standards for customers and staff, maintaining effective communication, and addressing their requests promptly.

You will serve as the primary liaison for all operators, coordinating customer deliveries and collaborating with drivers and traffic personnel.


Key Responsibilities:
  • Facilitate communication and escalate issues within the team
  • Identify and propose suitable solutions to customer inquiries
  • Continuously seek improvements in processes to enhance efficiency
  • Adhere to health and safety protocols and report any concerns to management
Candidate Profile
To qualify for the Lead Transport Coordinator position, you should possess:
  • A solid understanding of logistics and transport operations
  • Outstanding communication and customer service abilities
  • Proficiency in Microsoft Office applications
  • Strong attention to detail and organizational skills
  • A collaborative team-oriented mindset

Yusen Logistics is an equal opportunity employer, encouraging applications from all qualified individuals regardless of personal circumstances. We prioritize recruiting decisions based on skills and experience, fostering an inclusive environment where our employees can thrive and develop their potential.