Change Management Specialist
7 days ago
About the Role:
We are seeking a highly organized and detail-oriented Change Administrator to join our team at Network IT. As a Change Administrator, you will play a key role in ensuring the smooth delivery of IT services to our customers.
Key Responsibilities:
- Oversee the progress of numerous Change Requests for multiple customers
- Assist the Change Manager and Coordinator in maintaining and improving the Change Management function
- Experience in using a Service Management Toolset (e.g. Remedy, Cherwell)
- Basic understanding of ITIL best practices and ISO9001, ISO20000 & ISO27001
- Excellent communication skills, including daily email communication, face-to-face meetings, and conference calls
- Ability to be decisive and assertive when faced with a potential problem
- Strong organizational skills under pressure, with the ability to prioritize based on business and customer needs
- Willingness to provide feedback and use initiative to improve processes
Requirements:
- SC Security Clearance
About Network IT:
We are a leading provider of IT services, dedicated to delivering high-quality solutions to our customers. Our team is passionate about innovation and excellence, and we are committed to creating a positive and supportive work environment.
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