Change Management Specialist

7 days ago


Oxford, United Kingdom Network IT Full time
Change Administrator

About the Role:

We are seeking a highly organized and detail-oriented Change Administrator to join our team at Network IT. As a Change Administrator, you will play a key role in ensuring the smooth delivery of IT services to our customers.

Key Responsibilities:

  • Oversee the progress of numerous Change Requests for multiple customers
  • Assist the Change Manager and Coordinator in maintaining and improving the Change Management function
  • Experience in using a Service Management Toolset (e.g. Remedy, Cherwell)
  • Basic understanding of ITIL best practices and ISO9001, ISO20000 & ISO27001
  • Excellent communication skills, including daily email communication, face-to-face meetings, and conference calls
  • Ability to be decisive and assertive when faced with a potential problem
  • Strong organizational skills under pressure, with the ability to prioritize based on business and customer needs
  • Willingness to provide feedback and use initiative to improve processes

Requirements:

  • SC Security Clearance

About Network IT:

We are a leading provider of IT services, dedicated to delivering high-quality solutions to our customers. Our team is passionate about innovation and excellence, and we are committed to creating a positive and supportive work environment.



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