Repair Quality Inspector

6 days ago

Bury St, Suffolk, United Kingdom Activate Group Limited Full time

Job Title: Vehicle Quality Assurance Specialist

Company: Activate Group Limited

Department: Bodyshop Operations

Reports to: Bodyshop Manager

We are seeking a highly skilled Vehicle Quality Assurance Specialist to join our team at Activate Group Limited. As a key member of our bodyshop operations, you will play a crucial role in ensuring that all vehicle repairs meet the highest quality standards.

Key Responsibilities:

  • Visual Inspection: Conduct thorough visual inspections of all vehicles in line with provided job cards to identify any quality issues.
  • Quality Issue Resolution: Highlight quality issues and work closely with the workshop controller to ensure timely re-work and resolution.
  • Documentation: Accurately complete all quality control documentation to Activate Group Limited standards.
  • Performance Metrics: Meet bodyshop-set targets, including a minimum of 10 vehicles per day.
  • Compliance: Adhere to all relevant industry standards, including BS10125.
  • Customer Satisfaction: Work with the site's receptionist to ensure that all vehicles are returned to customers within agreed service level agreements.
  • Health and Safety: Maintain awareness of all health and safety requirements and lead by example.

Requirements:

  • Industry Experience: Proven experience working in the repair industry, with knowledge of vehicle legislation and trade practices.
  • Repair Process Knowledge: Understanding of the repair process and ability to identify quality issues.
  • Attention to Detail: Strong attention to detail and ability to highlight quality issues constructively.
  • Communication Skills: Ability to explain the repair process in simple terms and work effectively with the workshop controller.
  • Performance Drive: Ability to work under pressure and drive high performance in others.

Benefits:

  • Competitive Salary: Annual pay review and bonus scheme.
  • Health and Wellbeing: Health Shield cash health plan for all employees.
  • Employee Recognition: Enhanced maternity/paternity/adoption/shared parental pay and life assurance.
  • Perks: Free breakfast cereals and milk daily, free fruit every Monday.

About Us:

Activate Group Limited is a leading provider of accident repair services, employing over 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers involved in road accidents. Our values define who we are and how we work with team members, customers, and suppliers:

  • Make it Happen: Be accountable, take the initiative, work fast, and do a great job.
  • Strive for Better: Be bold, challenge the norm, make small improvements often.
  • Win Together: Be a team-player, win together, learn together, respect each other.

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