Sales and Business Development Representative

4 days ago

Greater Norwich, United Kingdom Visit East of England Full time

About Us

Visit East of England is a leading tourism organisation dedicated to driving regional growth and enhancing the visitor economy. We collaborate with a wide range of stakeholders, including Destination Management Organisations (DMOs) and local authorities in Suffolk and Norfolk. As a private sector, not-for-profit organisation established in 2011, we have been driving regional tourism growth since our inception.

The Role

We are seeking a highly motivated and resilient Sales and Business Development Representative to join our dynamic team. In this role, you will support the Business Development Executive in managing and renewing paid listings on our platforms, as well as seizing opportunities to sell new listings, e-newsletters, e-magazines, onsite adverts, and conference sponsorships.

Key Responsibilities:

  • Renew and expand existing client listings, and proactively sell new advertising opportunities.
  • Negotiate contracts and customise packages to meet client needs.
  • Consistently work towards and exceed monthly sales targets.
  • Maintain accurate records of all sales activities and client interactions.
  • Build and maintain strong relationships with business owners and managers across the region.
  • Manage and update client contact details and listing renewal dates in our CRM system.
  • Collect and verify trade data to ensure consistency and accuracy across all web listings.
  • Process trade data promptly and accurately.
  • Handle straightforward information requests, escalating more complex queries as needed.
  • Maintain and update our trade database, ensuring compliance with GDPR and our privacy policy.
  • Collaborate with the Web, Comms, and Admin Executive and other team members to support various ad hoc tasks and trade data needs.
  • Assist in planning and implementing business and trade events, including conferences.

What We're Looking For:

  • A confident and resilient individual who can handle high-pressure situations with ease.
  • Someone driven by financial rewards, with a keen eye for closing deals and meeting targets.
  • A professional communicator, particularly over the phone, with a strong can-do attitude.
  • An eye for detail and the ability to work effectively with online systems.

Contract: The post holder would be required to work 37.5 hours per week.

Pay: A realistic OTE of £23,000 - £27,000 in the first year, with an uncapped commission structure.

Location: Hybrid working arrangement with the post holder expected to work three days out of five from an office based in Norwich. A laptop and phone will be provided.

Holiday Entitlement: 20 working days plus 8 Bank and Public Holidays, and 2 additional Company Holiday days (pro rata).

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