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Sales and Business Development Representative

2 months ago


Greater Norwich Area, United Kingdom Visit East of England Full time
About Us

Visit East of England is a leading tourism organization dedicated to enhancing the region's visitor economy. We collaborate with a wide range of stakeholders, including Destination Management Organizations (DMOs) and local authorities in Suffolk and Norfolk. Our organization operates under the parent company Visit East Anglia, a private sector, not-for-profit organization established in 2011. We have been driving regional tourism growth since our inception in Autumn 2018. The visitor economy of our region is currently valued at £5.6bn and employs over 100,000 people.

The Role

We are seeking a highly motivated and resilient Sales and Business Development Representative to join our dynamic team. In this role, you will support the Business Development Executive in managing and renewing paid listings on Visit Norfolk and Visit Suffolk, as well as seizing opportunities to sell new listings, e-newsletters, e-magazines, onsite adverts, and conference sponsorships.

Key Responsibilities
  • Renew and expand existing client listings, and proactively sell new advertising opportunities.
  • Negotiate contracts and customize packages to meet client needs.
  • Consistently work towards and exceed monthly sales targets.
  • Maintain accurate records of all sales activities and client interactions.
  • Build and maintain strong relationships with business owners and managers across the region.
  • Manage and update client contact details and listing renewal dates in our CRM system.
  • Collect and verify trade data to ensure consistency and accuracy across all web listings.
  • Process trade data promptly and accurately.
  • Handle straightforward information requests, escalating more complex queries as needed.
  • Maintain and update our trade database, ensuring compliance with GDPR and VEA's privacy policy.
  • Collaborate with the Web, Comms, and Admin Executive and other team members to support various ad hoc tasks and trade data needs.
  • Assist in planning and implementing business and trade events, including the annual VEE conference.
What We're Looking For
  • A confident and resilient individual who can handle high-pressure situations with ease.
  • Someone driven by financial rewards, with a keen eye for closing deals and meeting targets.
  • A professional communicator, particularly over the phone, with a strong can-do attitude.
  • An eye for detail and the ability to work effectively with online systems.