Sales and Business Development Representative

4 days ago


Greater Norwich Area, United Kingdom Visit East of England Full time
About Us

Visit East of England is a leading tourism organisation dedicated to enhancing the region's visitor economy. We collaborate with a wide range of stakeholders, including Destination Management Organisations (DMOs) and local authorities in Suffolk and Norfolk. Our organisation operates under the parent company Visit East Anglia, a private sector, not-for-profit organisation established in 2011. We have been driving regional tourism growth since our inception in Autumn 2018. The visitor economy of our region is currently valued at £5.6bn and employs over 100,000 people.

The Role

We are seeking a highly motivated and resilient Sales and Business Development Representative to join our dynamic team. In this role, you will support the Business Development Executive in managing and renewing paid listings on Visit Norfolk and Visit Suffolk, as well as seizing opportunities to sell new listings, e-newsletters, e-magazines, onsite adverts, and conference sponsorships.

The role requires a driven individual who thrives under pressure and is motivated by achieving and exceeding sales targets. If you are someone who doesn't back down from a challenge and is fuelled by the prospect of earning uncapped commissions, this position is perfect for you.

Key Responsibilities:
  • Renew and expand existing client listings, and proactively sell new advertising opportunities.
  • Negotiate contracts and customise packages to meet client needs.
  • Consistently work towards and exceed monthly sales targets.
  • Maintain accurate records of all sales activities and client interactions.
  • Build and maintain strong relationships with business owners and managers across the region.
  • Manage and update client contact details and listing renewal dates in our CRM system.
  • Collect and verify trade data to ensure consistency and accuracy across all web listings.
  • Process trade data promptly and accurately.
  • Handle straightforward information requests, escalating more complex queries as needed.
  • Maintain and update our trade database, ensuring compliance with GDPR and VEA's privacy policy.
  • Collaborate with the Web, Comms, and Admin Executive and other team members to support various ad hoc tasks and trade data needs.
  • Assist in planning and implementing business and trade events, including the annual VEE conference.
What We're Looking For:
  • A confident and resilient individual who can handle high-pressure situations with ease.
  • Someone driven by financial rewards, with a keen eye for closing deals and meeting targets.
  • A professional communicator, particularly over the phone, with a strong can-do attitude.
  • An eye for detail and the ability to work effectively with online systems.
Benefits:
  • Realistic OTE of £23,000 - £27,000 in the first year, with an uncapped commission structure.
  • Hybrid working arrangement with the post holder expected to work three days out of five from an office based in Norwich.
  • Laptop and phone provided.
  • 20 working days plus 8 Bank and Public Holidays, and 2 additional Company Holiday days (pro rata).


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