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Client Relationship Executive

3 months ago

StocktononTees County Durham, United Kingdom Ernest Gordon Recruitment Limited Full time
Position: Client Relationship Executive (Logistics)
Salary: £27,000 - £28,000
Benefits: 25 days holiday + Excellent pension scheme + Employee assistance programme + Cycle to work initiative + Comprehensive training & development + Benefit Hub

Overview:
Are you a detail-oriented and proficient Client Relationship Executive with experience in logistics seeking to join a well-established global organization? This company has a rich history of over a century and is committed to nurturing talent from within through extensive training and career advancement opportunities.

Role Responsibilities:
In this role, you will manage a portfolio of client accounts, overseeing the European and Global export and import of liquid chemical products. You will serve as the primary liaison for clients and internal teams.

Key Duties:
- Collaborate with commercial teams to deliver insights and information that foster strong relationships with clients, ensuring optimal supply chain solutions for export and import inquiries.
- Cultivate relationships by understanding client needs and translating them into actionable business strategies, providing sustainable logistics solutions to enhance the client's supply chain.
- Enhance the efficiency and effectiveness of logistics services provided.
- Acquire and coordinate the necessary documentation for import, export, and transit operations, adhering to compliance processes.
- Monitor gross and operational margins on client accounts, proposing and implementing strategies for improvement.

Candidate Profile:
- Proven experience in a customer service or office-based role, preferably within the logistics sector.

Keywords:
Client Relationship Executive, Transport Coordinator, Logistics Coordinator, Fleet Coordinator, Operations Planning.