Wealth Management Support Specialist

5 days ago


Ilkeston, Derbyshire, United Kingdom North Oak Recruitment Ltd Full time
Job Description

Job Title: Wealth Management Support Specialist

Job Type: Full-time

Location: Derbyshire

Job Description:

We are seeking a highly organized and detail-oriented Wealth Management Support Specialist to join our team at North Oak Recruitment Ltd. As a key member of our team, you will provide administrative support to our Financial Advisers, Paraplanner, and Practice Manager.

Key Responsibilities:

  • Provide high-level technical and administrative support to our Financial Advisers, Paraplanner, and Practice Manager.
  • Deal effectively with queries from clients and other parties through effective communication.
  • Prepare files, including compliance required documentation, research, illustrations, and supporting documentation.
  • Ensure that files are complete with all required client identification documentation and necessary application forms.
  • Process applications accurately and record the required management information.
  • Progress applications with product providers, advisers, clients, and other third parties to ensure that each case completes in a timely manner.
  • Maintain all tasks and comprehensive notes within Salesforce in line with company standards.
  • Produce basic suitability letters as required.
  • Provide a first-class client experience when they visit our office.

Requirements:

  • Previous experience in an office support role, ideally in financial services or a related sector.
  • Knowledge of relevant regulation and legislation (desirable).
  • Experience of client management systems such as Salesforce.
  • Knowledge and experience of dealing with trust documentation.

Skills and Behaviours:

  • Excellent face-to-face and telephone client interaction skills and ability to build rapport swiftly.
  • Excellent written communication skills.
  • Broad experience of Microsoft Office (Outlook, Word, PowerPoint, Excel).
  • Good organization skills.
  • Strong attention to detail.
  • Manages time effectively with the ability to multi-task.
  • Keeps calm when faced with conflicting demands and handles these effectively.
  • Demonstrates a positive attitude.
  • Works well on own tasks as well as on shared goals as part of a team.
  • Open to change with a creative approach to problem-solving.


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