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Customer Service Representative

2 months ago


Workington, Cumbria, United Kingdom Asda Express Full time

Job Summary:

We are seeking a highly motivated and customer-focused Retail Assistant to join our Asda Express team. As a Retail Assistant, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Operate the till and process transactions accurately and efficiently.
  • Restock shelves, maintain a clean and organized store environment, and ensure that all products are displayed attractively.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.

Benefits:

  • Competitive hourly rate of £12.04.
  • Quarterly bonus incentive scheme.
  • 15% discount on food to go purchases at participating brands.
  • 10% discount on ASDA purchases.
  • Exclusive retail discounts.
  • Contracted guaranteed hours.
  • Annual leave entitlement.
  • Learning and development opportunities.
  • Employee life assurance.

About Us:

Asda Express is a leading retailer committed to providing excellent customer service and creating a positive shopping experience for our customers. We are a dynamic and supportive team that values our employees and offers opportunities for growth and development.