Retail Account Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ELEMIS Full time
Job Title: Retail Account Manager

We are seeking a highly motivated and experienced Retail Account Manager to join our team at ELEMIS. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences in our retail stores.

Key Responsibilities:
  • Manage and maintain a high level of sales performance, meeting and exceeding targets in treatments and products.
  • Develop and execute sales strategies to drive business growth and increase customer engagement.
  • Lead and motivate a team of sales professionals to achieve sales targets and provide exceptional customer service.
  • Collaborate with the retail sales manager to plan and execute promotional activities, events, and product launches.
  • Conduct regular sales analysis and reporting to identify areas for improvement and optimize sales performance.
Requirements:
  • NQV Level 2 in Beauty Therapy or equivalent qualification.
  • Proven sales and leadership experience in a retail or spa environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer:
  • Competitive salary and bonus structure.
  • Generous staff discount on ELEMIS products and spa treatments.
  • Opportunities for career development and professional growth.
  • A dynamic and supportive work environment.

ELEMIS is a leading British brand in the spa and skincare industry, with a strong commitment to sustainability and customer satisfaction. We are passionate about delivering exceptional customer experiences and driving business growth through innovative sales strategies and exceptional customer service.



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