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Area Shift Manager

2 months ago

Liverpool, Liverpool, United Kingdom Amazon Full time
About the Role

We are seeking an experienced Area Shift Manager to join our operations team at Amazon. As a key member of our team, you will be responsible for leading a large and diverse team to ensure our area of the business meets customer demands and targets.

Key Responsibilities
  1. Promote a culture of safety and wellbeing within your team.
  2. Analyse and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts.
  3. Support and lead a team, handle administrative work, and build a strong team culture.
  4. Analyse performance and suggest process improvements to optimise work and improve customer service.
  5. Collaborate with other managers to standardise shift processes.
A Day in the Life

You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency, prioritise routine team management and daily operational tasks, and work with colleagues in other teams and external partners to ensure we meet our customer demands and targets.

About the Team

Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy to the moment their item is delivered - from desktop to doorstep. We put safety first as our people are our priority, and we use the expertise of our people to get packages to their destination quickly, conveniently, and sustainably.

Requirements
  1. Bachelor's degree (or working towards a bachelor's degree).
  2. Advanced proficiency in written and verbal English.
  3. Relevant experience in performing data analysis.
Preferred Qualifications
  1. Experience of communicating with a wide range of stakeholders, including your peers and leadership.
  2. Experience in a logistical working environment.
  3. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.