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Luxury Sales Associate

2 months ago

Maidstone, Kent, United Kingdom Frasers Group Full time
About the Role

Frasers Group is a leading luxury fashion and lifestyle retailer, offering a premium shopping experience with an unparalleled selection of prestigious brands. We are seeking enthusiastic and customer-focused individuals to join our team as Sales Advisors.

Key Responsibilities
  • Customer Service: Provide personalized assistance and expert knowledge to help customers discover products they love, creating a welcoming atmosphere and ensuring each customer leaves our store feeling satisfied and valued.
  • Sales and Merchandising: Utilize knowledge of products and trends to drive sales and achieve individual and store targets, maintaining the store's visual standards and ensuring displays are attractive, organized, and aligned with brand guidelines.
  • Team Collaboration: Work collaboratively with colleagues to create a positive, productive, and harmonious work environment, supporting with the replenishment of stock and ensuring the sales floor is well-stocked and presentable.
  • Customer Engagement: Greet and interact with customers in a friendly and professional manner, offering personalized assistance and advice, and handling customer queries and concerns efficiently.
Requirements
  • Passion for Retail: A genuine interest in fashion, lifestyle, and homeware, with an understanding of current trends.
  • Customer-Centric: Exceptional communication skills and a strong desire to exceed customer expectations.
  • Sales Driven: Proven ability to meet or exceed sales targets, with a proactive approach to maximizing sales opportunities.
  • Team Player: Ability to work effectively in a team, contributing to a supportive and collaborative environment.
  • Flexibility: Willingness to work a variety of shifts, including weekends, evenings, and holidays.
About Frasers Group

Frasers Group is a leading luxury fashion and lifestyle retailer, offering a premium shopping experience with an unparalleled selection of prestigious brands. We are committed to delivering exceptional customer service and creating a welcoming atmosphere for our customers.