Clinical Education Support Coordinator

3 weeks ago

StokeonTrent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

Position Overview

An exceptional opportunity has arisen within the clinical education division for an individual with administrative expertise, contributing to the Practice Education Team.

Salary: £21,730 - £23,177 per annum pro rata, part-time - hours per week.

The Practice Education Team collaborates closely with higher education institutions to ensure high-quality clinical placements. This role involves supporting clinical practice assessors, supervisors, and educators, assisting facilitators in delivering training and educational support to students and newly qualified professionals, and maintaining current training registers while ensuring compliance with security protocols for safe practice.

This position is designed to provide comprehensive administrative support to the designated directorate, with the flexibility to assist colleagues in other areas as needed.

Key Responsibilities

1. Facilitate the exchange of routine information to address understanding barriers, including:

  • Responding to requests for information
  • Managing correspondence
  • Providing routine advice based on expertise
  • Liaising with partner services and organizations
  • Preparing and completing standard documents

2. Exercise decision-making capabilities, such as:

  • Judging how to handle inquiries
  • Prioritizing tasks and resolving scheduling conflicts

3. Manage data entry and documentation, including:

  • Taking and transcribing formal minutes
  • Generating basic statistical reports
  • Maintaining information systems

4. Demonstrate an understanding of routine work procedures, guided by established policies and protocols relevant to the role.

5. Organize and plan tasks, activities, or programs, which may involve:

  • Maintaining effective filing systems and electronic databases
  • Coordinating work programs
  • Arranging meetings and managing diaries

6. Ensure proper management of stock control and resources, including:

  • Maintaining stock levels and issuing supplies

7. Conduct surveys or audits as necessary for your work.

About North Staffordshire Combined Healthcare NHS Trust

North Staffordshire Combined Healthcare NHS Trust is a premier provider of mental health, social care, learning disability, and substance misuse services in the West Midlands.

We are a progressive Trust, proud to have received the highest rating of "Outstanding" from the Care Quality Commission, one of only two specialist Mental Health Trusts in England to achieve this distinction.

Our vision is to excel in all our endeavors, and our commitment to inclusion reflects this. As a 'Disability Confident Employer', we strive to create an inclusive environment where every employee feels valued. Our teams emphasize compassion, teamwork, and resilience.

Trust Values

As a representative of the Trust, you are expected to embody and uphold our core values:

  • Proud to CARE:

  • Compassionate: Caring with empathy, focusing on how we listen, communicate, and act.
  • Approachable: Being friendly, welcoming, and open to sharing ideas.
  • Responsible: Taking accountability for our actions and decisions.
  • Excellent: Striving for high-quality care and continuous improvement.

Job Responsibilities

Maintain a comprehensive understanding of the Trust's operations and actively contribute ideas for enhancing service delivery.

Ensure that your actions support the maintenance of quality service provision.

Take responsibility for your professional development through participation in training and development activities, keeping your technical and professional knowledge current.

Engage in Performance and Development Reviews and undertake any identified training related to your role.

Complete any statutory and mandatory training as required by the Trust.

Develop and sustain effective working relationships with colleagues.

Adhere to all Trust policies and procedures.

Knowledge and Skills

Essential:

  • Proficient computer skills
  • Experience with electronic and manual filing systems
  • Familiarity with office equipment
  • Excellent prioritization and organizational skills
  • Strong written and verbal communication abilities
  • Ability to work effectively in a team

Desirable:

  • Knowledge of administrative and clerical procedures

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