Customer Service Representative
4 days ago
Dynamite Recruitment is proud to represent a corporate client in recruiting for a Customer Service Executive to join their team in Portsmouth.
Our client offers a specialist service and prides itself on delivering exceptional customer experiences.
Key Responsibilities:- Assist within a specialist Customer Support team
- Manage high volumes of customer calls and enquiries
- Arrange car services, MOTs, and repairs for customers
- Handle customer enquiries via email and telephone
- Process legal documents and data entry
- Liaise with third parties to resolve customer issues
- Complaint handling and resolution
As a Customer Service Executive, you will have/be:
- Previous experience in managing high call volumes
- Previous experience in a telephone-based customer service role
- Computer literacy and strong IT skills
- A "can-do" attitude and willingness to learn
- A good eye for detail and accuracy
Please submit your CV for immediate consideration.
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