Customer Service Representative

14 hours ago


Portsmouth, Portsmouth, United Kingdom Elliotts UK Full time
Job Title: Customer Service

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Portsmouth branch.

About the Role:

This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing excellent customer service to both trade and retail customers. As a Customer Service Representative, you will be responsible for serving customers on the counter, ordering stock, merchandising the shop, negotiating prices, and providing backup answering the telephone in the sales office.

Key Responsibilities:
  • Serving customers with a wide range of products
  • Ordering stock and maintaining a well-organized shop
  • Negotiating prices and providing excellent customer service
  • Providing backup answering the telephone in the sales office
  • Taking orders and responding to customer queries
Requirements:
  • Excellent customer service and communication skills
  • Ability to use Microsoft Windows
  • Knowledge of power tool products is a distinct advantage, but training will be provided for the right candidate
What We Offer:
  • Annual profit share scheme
  • 24/7 wellbeing support
  • 22 days holiday plus bank holidays
  • Enhanced Maternity and Paternity pay
  • Unlimited training
  • Staff discounts
  • Christmas Hamper
  • Monthly Pizza on us
  • Company pension

We are committed to providing a supportive and inclusive work environment, and we encourage applications from diverse candidates. If you are a passionate and self-motivated individual who is looking to start your career in a thriving industry, we would love to hear from you.



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