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Customer Service Representative

2 months ago

Portsmouth, Portsmouth, United Kingdom Vermelo RPO Full time

We are seeking a skilled Customer Service professional to join our team at Vermelo RPO. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels. Your key responsibilities will include:

* Responding to customer inquiries and resolving issues in a timely and professional manner
* Managing customer relationships throughout the lifecycle of their insurance policy
* Handling customer renewals and new business calls with a focus on building rapport and trust
* Collaborating with internal teams to ensure seamless customer experiences

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

**About the Role**

* Full-time position with a 37.5 hour workweek on a 3-week rotational shift pattern
* Opportunity to work with a well-established insurance company
* Collaborative and dynamic work environment

**What We Offer**

* Competitive salary and benefits package
* Ongoing training and development opportunities
* Collaborative and supportive team environment

If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.