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Facilities Operations Administrator

2 months ago


Carlisle, Cumbria, United Kingdom Haven Full time
Join our dynamic team at Haven as a Maintenance Hub Administrator

As a key member of our Facilities Team, you will...

Thrive in a fast-paced setting, ensuring that all maintenance tasks across the park are meticulously planned, executed, and delivered with utmost efficiency and effectiveness.

Your role will involve enhancing the productivity of maintenance, inventory, and cleaning services by coordinating with various internal teams and acting as their primary liaison to guarantee that tasks are completed by the Maintenance and Cleaning Services Teams.


Key Responsibilities:

  • Review and assess work requests
  • Schedule and delegate tasks
  • Manage job processes
  • Oversee stock and asset management
  • Handle mobile device management (if applicable)
  • Communicate with internal clients, contractors, suppliers, and insurers
  • Manage the Goods In process
  • Oversee contractor relations
  • Ensure effective communication among team members
Benefits Offered:

  • Complimentary access to our Leisure Facilities, including the swimming pool
  • Up to 50% discount on food within the park and 20% off in our retail outlets
  • Opportunity to utilize our Corporate Box at the O2 Arena
  • Exceptional discounts with numerous national brands and retailers
  • 20% discount for you, your family, and friends across Haven & Warner Leisure Hotels
  • Reward and Recognition Programs
  • Training and development opportunities, including fully funded qualifications
  • Comprehensive Health, Mind & Money Support Program
  • Enhanced family-friendly policies and pay (subject to eligibility criteria)
Compensation: Competitive hourly rate

Required Experience and Qualifications:
We welcome applications from individuals with administrative experience. Ideal candidates will possess...

  • Strong proficiency in computer and IT systems.
  • Proven track record in previous administrative roles
  • Ability to present information confidently at all levels
  • A strong service orientation towards both 'Owners' and internal clients
About Us:
We are proud to be part of the award-winning Bourne Leisure family, which includes Haven & Warner Hotels. With 9,000 dedicated team members and 39 stunning seaside locations, our headquarters is based in Hemel Hempstead.

What to Expect When Working With Us:

Our work culture is defined by our exceptional people and teams.

At Haven, we embrace a culture of support and appreciation, focusing on valuing every team member.

We prioritize transparency and openness in our interactions, allowing our team members to express their authentic selves.

Working hours are typically 45 hours per week, with flexibility options available for full or part-time hours.

We look forward to your application
If you are interested in this role, please proceed with the application process.

We will ask you a few questions that may take around 5 minutes, followed by submission, and a member of our team will reach out to you.


Recruitment Process Overview:

If selected for an interview, you will participate in an interview and may undergo a practical assessment or skills test, depending on the role.