Service Delivery Manager
7 days ago
We are seeking a skilled Service Delivery Manager to join our team in Coventry. As a key member of our team, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs).
Key Responsibilities- Plan and manage service budgets to ensure efficient resource allocation
- Establish and maintain KPI monitoring and reporting to track service performance
- Review, coordinate, and produce operational documents and manuals for customers
- Manage risk and opportunities to drive continuous improvement in service quality, efficiency, and commercial performance
- Collaborate with internal stakeholders to ensure seamless service delivery
- Native English language proficiency
- Knowledge of ITIL processes
- Demonstrable contract management and commercial management skills
- Experience in managing project or bid teams is a plus
- Permanent role
- Hybrid working model with at least 3 days per week at our office in Coventry
- Private medical care, life insurance, and pension plan
- Growth opportunities within our international structures
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Service Delivery Manager
1 week ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to oversee the delivery of our IT services in Coventry.Key Responsibilities:Ensure service delivery performance meets agreed Service Level Agreements (SLAs)Act as a Single Point of Contact (SPoC) for customers, providing timely and effective supportDevelop and manage...
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Service Delivery Manager
1 week ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to oversee the delivery of our IT services in Coventry.Key Responsibilities:Ensure service delivery performance meets agreed Service Level Agreements (SLAs)Act as a Single Point of Contact (SPoC) for customers, providing timely and effective supportDevelop and manage...
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Service Delivery Manager
6 days ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to oversee the delivery of our services to our customers.Key Responsibilities:Ensure service delivery performance meets agreed Service Level Agreements (SLAs)Act as a Single Point of Contact (SPoC) for customers, providing timely and effective supportDevelop and...
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Service Delivery Manager
6 days ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to oversee the delivery of our services to our customers.Key Responsibilities:Ensure service delivery performance meets agreed Service Level Agreements (SLAs)Act as a Single Point of Contact (SPoC) for customers, providing timely and effective supportDevelop and...
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Service Delivery Manager
2 days ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing the delivery of our services to our customers.Key Responsibilities:Ensure service delivery performance meets agreed Service Level Agreements (SLAs)Act as a Single Point of...
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Service Delivery Manager
23 hours ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing the delivery of our services to our customers.Key Responsibilities:Ensure service delivery performance meets agreed Service Level Agreements (SLAs)Act as a Single Point of...
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Service Delivery Manager
3 days ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to oversee the delivery of our services in Coventry.Key Responsibilities:Ensure service delivery performance meets agreed Service Level Agreements (SLAs)Act as a Single Point of Contact (SPoC) for customersPlan and manage service budgetsEstablish Key Performance...
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Service Delivery Manager
3 days ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeJob Title: Service Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to oversee the delivery of our services in Coventry.Key Responsibilities:Ensure service delivery performance meets agreed Service Level Agreements (SLAs)Act as a Single Point of Contact (SPoC) for customersPlan and manage service budgetsEstablish Key Performance...
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Service Delivery Manager
15 hours ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs). Your primary focus will be on ensuring that our customers receive exceptional service quality,...
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Service Delivery Manager
10 hours ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeService Delivery ManagerWe are seeking a highly skilled Service Delivery Manager to join our team in Coventry. As a key member of our organization, you will be responsible for overseeing service delivery performance within agreed Service Level Agreements (SLAs). Your primary focus will be on ensuring that our customers receive exceptional service quality,...
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Service Delivery Manager
3 weeks ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeRegistered Service Manager OpportunityVoyage Care Ltd is seeking a highly skilled and dedicated Registered Service Manager to join our team. As a Registered Service Manager, you will be responsible for ensuring the delivery of high-quality services to our clients.Key Responsibilities:Lead and manage a team of service staff to deliver excellent care and...
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Service Delivery Manager
3 weeks ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeRegistered Service Manager OpportunityVoyage Care Ltd is seeking a highly skilled and dedicated Registered Service Manager to join our team. As a Registered Service Manager, you will be responsible for ensuring the delivery of high-quality services to our clients.Key Responsibilities:Lead and manage a team of service staff to deliver excellent care and...
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Service Delivery Manager
5 days ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeWe are seeking a seasoned Service Delivery Manager to oversee the performance of our service delivery within agreed Service Level Agreements (SLAs). As a key member of our team, you will act as a Single Point of Contact (SPoC) for our customers, ensuring seamless communication and issue resolution.Your Key Responsibilities:Plan and manage service budgets to...
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Service Delivery Manager
5 days ago
Coventry, Coventry, United Kingdom Kapsch TrafficCom AG Full timeWe are seeking a seasoned Service Delivery Manager to oversee the performance of our service delivery within agreed Service Level Agreements (SLAs). As a key member of our team, you will act as a Single Point of Contact (SPoC) for our customers, ensuring seamless communication and issue resolution.Your Key Responsibilities:Plan and manage service budgets to...
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Service Delivery Manager
6 days ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeJob OverviewAs a Registered Service Manager with Voyage Care Ltd, you will play a vital role in delivering exceptional care services to our clients. This is an exciting opportunity to join a dynamic team and make a real difference in people's lives.Key Responsibilities• Manage and coordinate care services to ensure high-quality delivery and...
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Service Delivery Manager
6 days ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeJob OverviewAs a Registered Service Manager with Voyage Care Ltd, you will play a vital role in delivering exceptional care services to our clients. This is an exciting opportunity to join a dynamic team and make a real difference in people's lives.Key Responsibilities• Manage and coordinate care services to ensure high-quality delivery and...
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Service Delivery Manager
2 weeks ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeJob OverviewVoyage Care Ltd is seeking a highly skilled Registered Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality services to our clients.Key Responsibilities:Lead and manage a team of service staff to deliver excellent care and support to our clients.Develop and...
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Service Delivery Manager
2 weeks ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeJob OverviewVoyage Care Ltd is seeking a highly skilled Registered Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality services to our clients.Key Responsibilities:Lead and manage a team of service staff to deliver excellent care and support to our clients.Develop and...
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Service Delivery Manager
3 weeks ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeJob Title: Registered Service ManagerSalary: Up to £33,000About the Role:Voyage Care Ltd is seeking a highly experienced Registered Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our services and maintaining the highest standards of care.Key Responsibilities:Lead and...
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Service Delivery Manager
3 weeks ago
Coventry, Coventry, United Kingdom Voyage Care Ltd Full timeJob Title: Registered Service ManagerSalary: Up to £33,000About the Role:Voyage Care Ltd is seeking a highly experienced Registered Service Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our services and maintaining the highest standards of care.Key Responsibilities:Lead and...