Customer Service Representative

3 weeks ago


West of England, United Kingdom Red Recruitment Full time

About the Role:

We are seeking a highly motivated and customer-focused professional to join our team as a Sales and Insurance Consultant at Red Recruitment. As a key member of our sales team, you will be responsible for engaging with customers, providing tailored solutions, and delivering exceptional customer service.

Key Responsibilities:

  • Engage with customers via warm inbound calls to assist with their insurance needs
  • Convert short-term insurance cover to long-term policies, providing customized solutions
  • Upsell additional products and services to enhance customer value
  • Resolve general inquiries, ensuring high levels of customer satisfaction
  • Deliver accurate quotes and pricing, building trust and confidence with every interaction

Requirements:

  • A customer-focused professional with experience in sales or a customer-facing role
  • A multi-tasker who thrives in a fast-paced environment and can manage time effectively
  • Computer literate and comfortable working with technology
  • Motivated by targets and eager to exceed expectations

What We Offer:

  • A competitive salary and uncapped commission for limitless earning potential
  • Generous leave package, including 45 days of annual leave and bank holidays
  • Access to resources that support your health and wellbeing
  • Free onsite parking and flexible working hours
  • A contributory pension scheme and comprehensive induction training


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