Customer Service Representative
1 day ago
We are seeking a skilled Customer Service Representative to provide exceptional support to our clients.
Key Responsibilities:
- Provide helpdesk support and advice via telephone and email to customers.
- Manage queries, supporting the entire process until completion.
- Have a basic understanding of products and services offered.
- Perform general administrative tasks.
- Ensure customer enquiries are completed and actioned in accordance with Helpdesk KPI's.
Requirements:
- Experience in customer service within an office environment.
- Able to demonstrate customer service and telephone skills.
- Proficient in Microsoft Packages.
- Ability to work flexibly and adapt to change at short notice.
- Strong multitasking skills.
Benefits:
- £22,500 annual salary.
- Monday – Friday shift based rota between 07:30AM – 17:00PM
- Hybrid working.
- Company events.
If you are interested in this role, please submit your CV below.
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