Homelessness Support Coordinator
1 week ago
We are seeking a highly motivated and compassionate Homelessness Support Coordinator to join our team at St Petrocs. As a key member of our Non-Residential team, you will play a vital role in supporting individuals who are experiencing homelessness or at risk of homelessness in Cornwall.
Key Responsibilities- Client Support and Assessment: Conduct intensive assessments to identify clients' social, welfare, and housing needs, and develop comprehensive support plans to address these needs.
- Housing and Welfare Solutions: Locate and provide housing, social, and welfare solutions in accordance with the needs assessment, and negotiate access for clients to appropriate forms of accommodation.
- Partner Agency Liaison: Liaise with partner and specialist agencies to enable rough sleepers to access services, including housing, drug and alcohol, health, welfare rights, and legal services.
- Case Management: Establish a profile of the needs of service users, maintain digital records, and ensure that clients receive timely and appropriate services to meet their needs.
- Advocacy and Support: Advocate for people sleeping rough in accessing services, including 'reconciliation' work with other agencies, and provide a telephone advice service during working hours.
- Team Collaboration: Work closely with colleagues, volunteers, and partner agencies to ensure the effective delivery of services and the achievement of our mission to end homelessness in Cornwall.
- Administrative Tasks: Assist with building upkeep and maintenance, support volunteers with receiving and sorting donations, and ensure clients are fed by preparing donated food items or making sandwiches.
- Experience and Skills: Previous experience of working with vulnerable adults, knowledge and appreciation of complex issues surrounding homelessness, and a valid driving licence and access to a vehicle.
- Personal Qualities: Commitment to our services and the people we serve, ability to follow processes and maintain high standards, comfortable working independently, and ability to manage conflict and challenging behaviour.
We are an independent, charitable organisation that provides people in need with somewhere and someone to turn to. Our mission is to end homelessness in Cornwall, and we are working tirelessly to achieve this goal. We offer a range of benefits to our staff, including competitive pension scheme, long-service awards, and non-contributory life insurance.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about making a difference in the lives of people experiencing homelessness, we encourage you to apply for this exciting opportunity to join our team at St Petrocs.
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